voice problem identified (MSN Messenger 6.0)

[Gary L. Drescher]

I posted a few days ago about my inability to establish a voice connection
with another XP user (I have XP Pro, the other person has XP Home, all
updates installed); both of us have MSN Messenger 6.0 (now 6.0.0503), no
router, XP ICF enabled, cable Internet connections. It turns out that the
ICF wasn't the problem--turning it off temporarily on both computers didn't
help. But the problem is solved--even with the ICFs enabled--if I run MSN
Messenger while logged on to an Administrative account. Previously, I was
trying it from a User account, and that apparently kept the voice connection
from being established.

Does MS know about this bug?

 

[Gary L. Drescher]

I posted a few days ago about my inability to establish a voice connection
with another XP user (I have XP Pro, the other person has XP Home, all
updates installed); both of us have MSN Messenger 6.0 (now 6.0.0503), no
router, XP ICF enabled, cable Internet connections. It turns out that the
ICF wasn't the problem--turning it off temporarily on both computers didn't
help. But the problem is solved--even with the ICFs enabled--if I run MSN
Messenger while logged on to an Administrative account. Previously, I was
trying it from a User account, and that apparently kept the voice connection
from being established.

Does MS know about this bug?

Well, to answer my own question, MS does know about this bug. "In Windows
XP, outgoing calls from Windows Messenger will not work when ICF is enabled
on the local interface and the user does not have administrative privileges.
This feature will work correctly for users that have administrative
privileges." That information was posted on Sept. 26, 2001, so the problem
has existed at least that long(
http://www.microsoft.com/WindowsXP/pro/techinfo/deployment/natfw/fwwinmes.asp#fwwinmes ).

 

[Serge911]

Hi Gary,
If I may, can I ask you which ports (if you did !) you opened on ICF to
allow the communication ?
Thanks for your answer.
Cheers.

Serge

Well, to answer my own question, MS does know about this bug. "In Windows
XP, outgoing calls from Windows Messenger will not work when ICF is enabled
on the local interface and the user does not have administrative privileges.
This feature will work correctly for users that have administrative
privileges." That information was posted on Sept. 26, 2001, so the problem
has existed at least that long(

http://www.microsoft.com/WindowsXP/pro/techinfo/deployment/natfw/fwwinmes.asp#fwwinmes ).

 

[Gary L. Drescher]

Hi Gary,
If I may, can I ask you which ports (if you did !) you opened on ICF to
allow the communication ?

Hi Serge. I didn't open any ports. If I run MSN Messenger with
Administrator privileges, everything (including voice) works fine, even with
my ICF (and the other person's) enabled and no ports opened.

--Gary

Thanks for your answer.
Cheers.

Serge

http://www.microsoft.com/WindowsXP/pro/techinfo/deployment/natfw/fwwinmes.asp#fwwinmes ).

 

[flowersun]

Gary -

I checked with him and we are both administrators. What do you mean by just
have Messenger run as Administrator?

Pat

 

[Gary L. Drescher]

Gary -

I checked with him and we are both administrators.

Sorry, can't help then. All I know is that running with Administrator
privileges solved the problem on my system.

What do you mean by just have Messenger run as Administrator?

You can run an XP program as a different user (with different privileges)
than the one who is logged in.

--Gary