Vista

[tedkilroy]

Never really worked on a vista box before and now find myself needing help. A
Gateway store bought computer had pre-imaged vista installed and the users
son pulled the power cord out of the surge protector crasing the box.

I have the retore cd and have tried to restore the start-up and restores as
a whole and none have worked. when the OS boots, all i get is a screen as if
I had chose F8 (in previous OSs') and none work. Safe mode stops at
crcdisk.sys.

Any help is appreciated.

 

[Carey Frisch [MVP]]

Contact Gateway Support for assistance:
http://support.gateway.com/support/ask_gateway.asp

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

Never really worked on a vista box before and now find myself needing help. A
Gateway store bought computer had pre-imaged vista installed and the users
son pulled the power cord out of the surge protector crasing the box.

I have the retore cd and have tried to restore the start-up and restores as
a whole and none have worked. when the OS boots, all i get is a screen as if
I had chose F8 (in previous OSs') and none work. Safe mode stops at
crcdisk.sys.

Any help is appreciated.

 

[ceed]

tedkilroy wrote:

|Never really worked on a vista box before and now find myself needing
|help. A Gateway store bought computer had pre-imaged vista installed
|and the users son pulled the power cord out of the surge protector
|crasing the box.
|
|I have the retore cd and have tried to restore the start-up and
|restores as a whole and none have worked. when the OS boots, all i
|get is a screen as if I had chose F8 (in previous OSs') and none
|work. Safe mode stops at crcdisk.sys.
|
|Any help is appreciated.

I think you should run a chkdsk /F /R from the recovery cd before you
restore the system. It sounds like there may be a problem (or more)
with you disk. I purchased a brand new HP laptop which had a faulty
disk when I got it. Also, pulling the plug could have damaged the disk
leaving it with some bad sectors.

 

[Phillips]

I'd look in BIOS for the boot up media... try either HDD or DVD.
Michael