Vista Upgrade-Sound not working

[Guest]

I just upgraded my HP Pavilion m1000y Media Center to Vista Ultimate 32-bit.
The sound button on the bottom right corner has an X over it and says "No
Audio Output Device is Installed." When I go to the Device Manager, under
"Sound, video, and game controllers' it shows "Hauppage WinTV-PVR PCI II
(Encoder-16)". Then, under other devices, it shows "Multimedia Audio
Controller" with a yellow exclamation point over it. How should I go about
solving this problem? Thank you.

 

[John Gallagher]

You can do 2 things to resolve this:

1. In device manager, right click on the multimedia audio controller and
then click on update driver. Follow the instructions to search for the
driver and, if found, install it. This may not give you the latest &
greatest driver for your sound. It also may not know what to get.
2. Do you know what sound card you have? If you do not have a Vista driver
for it already, go to its website and see if one is available. Read the
instructions and install accordingly.

I know my install came up similarly for Creative Audigy 2zs. I got the
driver off their site, installed and had sound after a reboot.

Good luck.

John G.

 

[Guest]

I did try that and it didn't work. Also, I did to a clean install of Vista. I
thought the Hauppage input was my sound card? How do I found what sound card
I have? Thanks.

 

[John Inzer]

I just upgraded my HP Pavilion m1000y Media Center to Vista Ultimate
32-bit. The sound button on the bottom right corner has an X over it
and says "No Audio Output Device is Installed." When I go to the
Device Manager, under "Sound, video, and game controllers' it shows
"Hauppage WinTV-PVR PCI II (Encoder-16)". Then, under other devices,
it shows "Multimedia Audio Controller" with a yellow exclamation
point over it. How should I go about solving this problem? Thank you.

=====================================
Apparently you need a Vista compatible driver.

Based on the info I could find at the following
Hauppage sites...the driver you need is not
available. Maybe contacting Hauppauge Support
would be worth a try.

Software for WinTV-PVR-pci
http://www.hauppauge.com/pages/support/support_pvrpci.html

Hauppauge Support
http://www.hauppauge.com/pages/support/support.html

Contact Information
http://www.hauppauge.com/pages/contact/contact_us.html

--
John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Cal Bear '66]

The Hauppauge card is a video pvr card -- NOT an audio controller

Right click the Multimedia Audio Controller icon in Device Manager and
check to see who the manufacturer is and then download the appropriate
Vista drivers from their web site.

 

[KDE]

Go to the HP website, and look up the specs for your computer. you should
also be able to download drivers from the HP support site, but if not at
least it should tell you what sound card you have.

 

[Guest]

The Manufacturer is unknown.

The Hauppauge card is a video pvr card -- NOT an audio controller

Right click the Multimedia Audio Controller icon in Device Manager and
check to see who the manufacturer is and then download the appropriate
Vista drivers from their web site.

 

[Cal Bear '66]

Click on Details tab of the devices Properties page and select Manufacturer from the Property drop down list.
Or call HP. I have a HP a1540n and the built in audio controller is Realtek.
Also check the HP site and see if the audio controller is listed on the specifications page for your m1000y.
NOTHING from Hauppauge will help you.

 

[Cal Bear '66]

Also see if the HP site has updated Vista audio drivers for your m1000y.
Or check the XP updates page and it might list the audio controller there


Click on Details tab of the devices Properties page and select Manufacturer from the Property drop down list.
Or call HP. I have a HP a1540n and the built in audio controller is Realtek.
Also check the HP site and see if the audio controller is listed on the specifications page for your m1000y.
NOTHING from Hauppauge will help you.

 

[Guest]

Here is a new update. Vista actually installed a driver for Realtek AC'97
Audio. That eliminated the "No Audio Output Device is Installed" problem. It
says the sound is on, and that the speakers are working, but no sound is
coming. The multimedia controller still has its error message, but, I was
prompted to go to the Creative website to download a driver for Creative
Audigy Audio Processor (WDM). What is that?

 

[Cal Bear '66]

Do you have a Creative Audigy card in your system?
When and how were you prompted to install it's driver?
Have you right clicked on the Speaker icon in the Notification Area and
gone through various Speaker and any other playback devices configurations?
Are your speakers hooked up properly?

 

[Guest]

Im not sure what card I have.

I was prompted by the "Windows Solutions" thing.

I did go through all the configurations, and my speakers are hooked up
properly.

One thing that I did download was the Creative SB Audigy 2 ZS (WDM) driver.
This (and Realtek) both appear in the Sound, video and game controllers part
of the Device Manager. The Multimedia Audio Controller is now gone. After all
this, the sound is coming in very faintly.

 

[Cal Bear '66]

If I were you, first I would go to Programs and Features in Control Panel and uninstall any Realtek and Creative entries, then I would go to Device Manager, right click on BOTH the Realtek and the Creative items and UNINSTALL them both (checking the box to remove the driver files), restart your computer and let windows install drivers for it, go to Windows Update and check for new updates and install them. If your Sound device is detected as the Realtek, there are new drivers at: http://www.realtek.com.tw/downloads...=24&Level=4&Conn=3&DownTypeID=3&GetDown=false
Install them.

Are your speakers connected to a card or to the computer case. If they are connected to the case, then the onboard Realtek is the one you are using.
If they are connected to an internal card, then the Audigy if your sound device, and you should go into the BIOS and disable onboard sound.