Vista Update, Blank Screen after restart

[Annie]

Windows Vista ran an automatic update (i have it set to 'ask'??????) so I
have no idea what update ran. When asked to restart, I did. Now my screen
is blank.

What do I do now?

Thanks,

Annie~

 

[Annie]

I manually shut down and restarted. On a black screen, lots of strings of
letters and numbers ran across the screen. Then the computer 'did' start OK.

I checked to see what updates ran, mostly security. One that failed was:

Windows Update software 7.2.6001.784

Installation status: Failed

Error details: Code 80070002

Update type: Important

Any advice?

 

[Paul Montgomery]

Windows Vista ran an automatic update (i have it set to 'ask'??????) so I
have no idea what update ran.  When asked to restart, I did.  Now my screen
is blank.

What do I do now?

Do another restart

 

[Paul Montgomery]

I manually shut down and restarted. On a black screen, lots of strings of
letters and numbers ran across the screen. Then the computer 'did' start OK.

I checked to see what updates ran, mostly security. One that failed was:

Windows Update software 7.2.6001.784

Installation status: Failed

Error details: Code 80070002

Update type: Important

Any advice?

As you already learned... restarting sometimes fixes all.

So does an attempt to reinstall an update.

If it doesn't... find a way to manually download it and install it.

Or attempt to install it in Safe Mode.

 

[Paul Montgomery]

As you already learned... restarting sometimes fixes all.

So does an attempt to reinstall an update.

If it doesn't... find a way to manually download it and install it.

Download instructions are deep in this:

http://support.microsoft.com/kb/949104

 

[Annie]

Done. Thanks, Paul.

Will try to redownload the failed update.

 

[measekite]

Do another restart

Install Ubuntu dual boot. I did and almost never boot windows.

 

[Michael O'Reilly]

Still trying to find the answer to the problem. However you can escape the the problem with task manager - shift control delete & end the blank page.
kymbo