Vista / Outlook Problems

[Tony Mitchell]

When using outlook to connect to sky I have no problems at all - but when I
switch to windows Vista mail using the same settings I get no connection
and server error 0x800CC9, server error 0x800 CCC18 any suggestions please

 

[cindy]

what i need to do because i write in wrong email to went setting up

 

[mac]

When using outlook to connect to sky I have no problems at all - but when
I switch to windows Vista mail using the same settings I get no
connection and server error 0x800CC9, server error 0x800 CCC18 any
suggestions please

Please post all error message when trying to send/Receive?
Post them here, un-edited.

 

[Bob]

Start a separate thread for your question.

Read this first!
[How to ask a question]
http://support.microsoft.com/kb/555375

 

[Guest]

When using outlook to connect to sky I have no problems at all - but when
I switch to windows Vista mail using the same settings I get no
connection and server error 0x800CC9, server error 0x800 CCC18 any
suggestions please

That looks like only part of an error message. We often need parts you
wouldn't expect to offer much help, so click on the error message and
see if you can copy it.

Also check your account setup:

http://www.sky.com/Assets/PDF/StaticFiles/720010.pdf

http://emailupgrade.sky.com/popchanges/PopChangesSNS.pdf

If you can't read .pdf files, download and install the Adobe
Reader:

http://www.adobe.com/products/acrobat/readstep2.html

<http://www.winhelponline.com/articles/236/1/Unable-to-open-PDF-attachments-from-Windows-Mail.html>

Avoid installing the Google Toolbar; it causes problems in
Windows Mail.

 

[RShaw]

Hey I'm having the same problem. can you please advise... I have checked &
Rechecked everything but no joy!

 

[Guest]

Hey I'm having the same problem. can you please advise... I have checked
&
Rechecked everything but no joy!

Can you click on the error message and copy it to your next message? We
often need parts of the error message you wouldn't expect to offer much
help.