virus in System Volume Info. folder

[Tim]

I have AVG anti-virus and it's resident shield keeps
popping up a message that I have a virus in my System
Volume Information folder named Stubby downloader. And it
says to run the anti-virus to remove it, but when I do I
get the message that no virus was detected. How can I
remove this trojan horse?

 

[Phil \(a.k.a. purplehaz\)]

That is the system restore file. When you get infected you must always turn
system restore off when cleaning the machine. Turn system restore off,
reboot, then turn it back on. It will be cleared then.

 

[Jupiter Jones [MVP]]

Tim;
System Volume Information is the System Restore data.
Turn off/on System Restore to delete corrupted files:
Start/All Programs/Accessories/System Tools/System Restore.
Click System Restore Settings on left side.
Check "Turn off System Restore", click OK, follow prompts and reboot.
This deletes ALL Restore Points including corruption.
Then go back and turn on system Restore and create a Restore Point.

 

[Alex Nichol]

I have AVG anti-virus and it's resident shield keeps
popping up a message that I have a virus in my System
Volume Information folder named Stubby downloader.

That contains the restore points, and it was around when one was made.
It can do no harm there, unless you restore to the point concerned. So
wait for a new clean one to have been made (or go to Start - All
Programs - Accessories - System Tools - System Restore and create one
manually) then Start - All Programs - Accessories - System Tools - Disk
Cleanup and on the More Options use the button to delete all but the
more recent point - the virus will go along with the point it is in