video email

J

Jim O

I down loaded a plug in for Outlook 2003 for video email.
The download appeared to go smoothly. When I click on
the video message button the video email window opens and
I can see my image in the viewer, however when I click on
the record button I get the message "OPERATION STOPED DUE
TO UNEXPECTED ERROR".
I have all of the required software and current versions.
Need some help.
Thanks
 
K

Ken Slovak - [MVP - Outlook]

Contact support for the addin you loaded. It sounds like it's not working
correctly.
 
C

corey

I'm getting same error.
I can't find any support on Microsoft's site for this add-in and nothing at
all in the Knowledge base.

-Corey
 
K

Ken Slovak - [MVP - Outlook]

Is this addin from MS? If not find the original author for support. If it is
from MS and you can't find anything on it and can't get it to install then
uninstall it.
 

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