Video capture fails

[Susan]

Hello,
My Sony DCR-TRV22 has offered loads of movie-making fun up till now. As of
today, this is what happens when I try to capture video:
1. Tape rewinds okay
2. Capture starts and immediately pops up this error message: "The device is
not responding. Close any other application that is using the device and
try capturing again."
As far as I know, I have no other applications using this device, and MM is
the only application open.

The only recent/relevant changes on my system that I can think of are:
1. I installed Power DVD 4.0 and (after many MM crashes and PapaJophn's tip)
the recent patch from CyberLink (which solved the problem).
2. I had some network and security issues during which I accidentally
enabled a firewall on the 1394 connection. Since then I have disabled that
and then uninstalled and reinstalled the connection. I have also tried to
"repair" the connection, but the system tells me that TCP/IP is disabled and
cannot be repaired. This seems somewhat strange since the TCP/IP connection
box is checked and the properties tell me that things are functioning
properly. But having checked with other users of working cards, this
response is standard.

So is this more likely to be a MM problem or a connection issue? And how to
proceed?

I have found reference to a utililty
(http://www.tek-tips.com/gviewthread.cfm/lev2/5/lev3/60/pid/581/qid/346979)
that restores registry keys that may have become corrupted, but am hesitant
to use this until I know for sure that this is the source of the problem
(although there is a backup function).

Thanks in advance for any help you may be able to provide.
Susan

 

[John Kelly]

Hi there,

From what you say, it sounds very much like the computer is not talking to
your camera, at least not properly.

When I plug my Canon DV500i into the computer (firewire) I get a pleasant
jingle and a popup dialog box asking me what I want to do next. Do you get
that? If not then there is the first indication that something MAY be
wrong...only maybe though.

Do you have the option to go back to a restore point available? If you
don't know what I am talking about then the answer is probably yes. But for
now, assuming you know what/how etc, do you have a restore point that you
can go back to which is prior to your problems? If you do then before you
do anything make sure that you create a restore point before you try this
(Its so you can be assured of returning to your present state...bit of
Insurance)

Just in case you are unsure what restoring does....it will take the
registry entries that existed when that restore point was created and make
them the current entries. To the best of my knowledge (I'm just about
certain of this) No files will be deleted from any program that you
installed after that install point was made...and I'm sure that on a good
day I could have explained that a bit better too!!

Let us all know how you get on with the above...if no good we will all have
to start thinking in Ernest!!

 

[John Kelly]

Hi again,

I have just noticed your reference to a third party program that repairs
your registry. I have no knowledge of the program and it may well be the
best thing there is...but there is no way I would use it...if its not a
robust program it could totally screw all of your registry.