J
Jack
I wonder whether that is correct:
1.
Client computer is set to accept remote assistance.
2.
Remote computer connects to it.
It has on screen client's computer desktop and it can accesss files.
However, at the time when remote computer connects, the client computer
screen changes to login screen.
Is that what should happen? Why?
User sitting at that computer does not see what is going on!!!!!
When the user tries to login in, the remote connection terminates!!!!
Why the user at the computer needed assistance is NOT allowed to watch what
is going on on his! own computer?
Your comments appreciated,
Jack
1.
Client computer is set to accept remote assistance.
2.
Remote computer connects to it.
It has on screen client's computer desktop and it can accesss files.
However, at the time when remote computer connects, the client computer
screen changes to login screen.
Is that what should happen? Why?
User sitting at that computer does not see what is going on!!!!!
When the user tries to login in, the remote connection terminates!!!!
Why the user at the computer needed assistance is NOT allowed to watch what
is going on on his! own computer?
Your comments appreciated,
Jack