Remote Desktop -move mouse and lose connection


J

Jan Alter

Hi
Has anyone used Remote Desktop with XP only to lose the connection when
the mouse is moved on the remote computer? Do you know how to remedy that
problem? Additionally, when remote desktop connects it appears that for the
remote user the screen changes to the logon window while the viewer, who
sees the remote computer's screen, is able to see everything going on with
the remote user's screen. Is there a way to allow the remote computer user
to see his screen simultaneously? I've tried doing the Google search for
this problem but haven't been successful so far.

Thanks,
 
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J

Jim

Hi
Has anyone used Remote Desktop with XP only to lose the connection when
the mouse is moved on the remote computer? Do you know how to remedy that
problem? Additionally, when remote desktop connects it appears that for the
remote user the screen changes to the logon window while the viewer, who
sees the remote computer's screen, is able to see everything going on with
the remote user's screen. Is there a way to allow the remote computer user
to see his screen simultaneously? I've tried doing the Google search for
this problem but haven't been successful so far.

Thanks,

Look at TeamViewer .
 
G

glee

Jan Alter said:
Hi
Has anyone used Remote Desktop with XP only to lose the connection
when the mouse is moved on the remote computer? Do you know how to
remedy that problem? Additionally, when remote desktop connects it
appears that for the remote user the screen changes to the logon
window while the viewer, who sees the remote computer's screen, is
able to see everything going on with the remote user's screen. Is
there a way to allow the remote computer user to see his screen
simultaneously? I've tried doing the Google search for this problem
but haven't been successful so far.

Why are you using Remote Desktop? Do you actually mean Remote
Assistance? They are two very different things.
 
J

Jan Alter

MyNews said:
Thank Glee
I was puzzled and causing me a feeling of confusion!

Tried Team Viewer, which works very easily, does not lose a connection when
my sister moves her mouse and will fill the bill to get her computer
problems sorted out. Thanks a lot Jim for the recommendation.
 
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J

Jim

Tried Team Viewer, which works very easily, does not lose a connection when
my sister moves her mouse and will fill the bill to get her computer
problems sorted out. Thanks a lot Jim for the recommendation.


Very welcome ;)
 
J

Jan Alter

MyNews said:
Here a Good pat on the back and a job well done!


Jim,

I used Teamviewer today to work on my sister's computer in NC, about 600
miles away. I was able to fix her sound, install a new anti-virus program,
clean out temporary files and install a plug in for her web browser to get
public radio, since she can't get it in the southern part of the state where
she's living. This program was not only a snap to install and connect the
two computers, but free, and it worked simply, without changing any settings
on a router or even knowing a single ip address. Thank you very much for
letting me know about it. This tool is simply marvelous.
[/QUOTE]
 
J

Jim

Jim,

I used Teamviewer today to work on my sister's computer in NC, about 600
miles away. I was able to fix her sound, install a new anti-virus program,
clean out temporary files and install a plug in for her web browser to get
public radio, since she can't get it in the southern part of the state where
she's living. This program was not only a snap to install and connect the
two computers, but free, and it worked simply, without changing any settings
on a router or even knowing a single ip address. Thank you very much for
letting me know about it. This tool is simply marvelous.

Good to know it`s all OK . ( g )
 
K

Ken Blake, MVP

In message <[email protected]>, aliasgar


Or TeamViewer. Of which I am a satisfied user (I've controlled XP,
Vista, and 7 machines from this XP one using its free version),


Ditto! I like TeamViewer very much. It's easy to use and works very
well.

Ken Blake, Microsoft MVP
 
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G

glee

Stop spamming the newsgroups with links for gosupportnow and
logmeinrescue. Why would anyone want to pay for these when better free
applications are available? (Teamviewer, LogMeIn).
It's fairly obvious when someone replies to year old or more posts, with
links to the same overpriced software, that it is a spambot.
 
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G

glee

J. P. Gilliver (John) said:
Agreed.

Unfortunately, it is also highly likely that they don't read the
'group, so appeals like that don't reach the intended recipient - at
least if sent as a post rather than an email (probably not as an email
either).

yes.... but I feel better. ;-)
 

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