User loses permissions

[Steve Wasser]

I have a user at my new company that, throughout the day, loses access to
various folders, items, attachments. We are running Exchange 2003 and
Outlook 2002. It affects nobody else. So, when she calls me, I check her
outlook. I can get into her inbox, but various other folders she's created
it responds "Unable to display the folder". If we try public folders it says
"Unable to expand the folder". Earlier, she tried to access an email in her
Inbox, which she could see in the preview pane, but when trying to double
click to open it she gets "Can't open this item. You do not have sufficient
priviledges..." And, none of these things are consistent.

My assumption is it is losing connectivity with Exchange, but like I said,
she could still access a folder, just not get into another folder. She can
get to network resources, get on the internet/intranet, so it's not network
connectivity. Something is blitzing her permissions while she is logged in.
Shutting down and relaunching Oulook clears the problem for a few hours.
Anybody else experience this problem, or knows a workaround? I was going to
reinstall Outlook and maybe perform a mailbox cleanup.

TIA,

Steve

 

[Milly Staples [MVP - Outlook]]

Try creating a new mail profile - sounds like hers is corrupt.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Steve Wasser asked:

| I have a user at my new company that, throughout the day, loses
| access to various folders, items, attachments. We are running
| Exchange 2003 and Outlook 2002. It affects nobody else. So, when she
| calls me, I check her outlook. I can get into her inbox, but various
| other folders she's created it responds "Unable to display the
| folder". If we try public folders it says "Unable to expand the
| folder". Earlier, she tried to access an email in her Inbox, which
| she could see in the preview pane, but when trying to double click to
| open it she gets "Can't open this item. You do not have sufficient
| priviledges..." And, none of these things are consistent.
|
| My assumption is it is losing connectivity with Exchange, but like I
| said, she could still access a folder, just not get into another
| folder. She can get to network resources, get on the
| internet/intranet, so it's not network connectivity. Something is
| blitzing her permissions while she is logged in. Shutting down and
| relaunching Oulook clears the problem for a few hours. Anybody else
| experience this problem, or knows a workaround? I was going to
| reinstall Outlook and maybe perform a mailbox cleanup.
|
| TIA,
|
| Steve

 

[Steve Wasser]

Are you referring to creating a personal folder, copying everything over,
killing the current account and recreating it?

"Milly Staples [MVP - Outlook]"

 

[Milly Staples [MVP - Outlook]]

No, just a new mail profile, configured to use the current .pst file.
Control Panel->mail icon->profiles->new.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Steve Wasser asked:

| Are you referring to creating a personal folder, copying everything
| over, killing the current account and recreating it?
|
| "Milly Staples [MVP - Outlook]"
| || Try creating a new mail profile - sounds like hers is corrupt.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Steve Wasser asked:
||
||| I have a user at my new company that, throughout the day, loses
||| access to various folders, items, attachments. We are running
||| Exchange 2003 and Outlook 2002. It affects nobody else. So, when she
||| calls me, I check her outlook. I can get into her inbox, but various
||| other folders she's created it responds "Unable to display the
||| folder". If we try public folders it says "Unable to expand the
||| folder". Earlier, she tried to access an email in her Inbox, which
||| she could see in the preview pane, but when trying to double click
||| to open it she gets "Can't open this item. You do not have
||| sufficient priviledges..." And, none of these things are consistent.
|||
||| My assumption is it is losing connectivity with Exchange, but like I
||| said, she could still access a folder, just not get into another
||| folder. She can get to network resources, get on the
||| internet/intranet, so it's not network connectivity. Something is
||| blitzing her permissions while she is logged in. Shutting down and
||| relaunching Oulook clears the problem for a few hours. Anybody else
||| experience this problem, or knows a workaround? I was going to
||| reinstall Outlook and maybe perform a mailbox cleanup.
|||
||| TIA,
|||
||| Steve