user account deleted by mistake-email missing!

[Guest]

Hi folks,

Background:
Working in a small domain where users collect their mail through POP3
independantly using MS Outlook. There was a problem logging in one client
(logon was too slow). I checked the DNS entries and verified that they were
ok. but I still couldn't get it to logon normally. It's an XP Client on a
windows 200 domain. So, I then tried the following: Deleted the user account
from the server and recreating the same user account again exactly. This
solved the slow logon process but It has messed up the emails on that PC.
They have all dissappeared! Everything else seems fine but the email have
gone. I would assume that the emails were stored on the local PC but there
is no sign of them anywhere! Please let me know where, or if, they might be
recovered from (other than a backup). Any help is much obliged.

May thanks, Rob

 

[Pegasus \(MVP\)]

Hi folks,

Background:
Working in a small domain where users collect their mail through POP3
independantly using MS Outlook. There was a problem logging in one client
(logon was too slow). I checked the DNS entries and verified that they were
ok. but I still couldn't get it to logon normally. It's an XP Client on a
windows 200 domain. So, I then tried the following: Deleted the user account
from the server and recreating the same user account again exactly. This
solved the slow logon process but It has messed up the emails on that PC.
They have all dissappeared! Everything else seems fine but the email have
gone. I would assume that the emails were stored on the local PC but there
is no sign of them anywhere! Please let me know where, or if, they might be
recovered from (other than a backup). Any help is much obliged.

May thanks, Rob

Look for .PST files on the hard disk. If you cannot find any then
you may have to treat this incident as a rude reminder that ***all***
important files must be backed up, including the files that the user's
EMail client generates.

If you use Outlook Express, look for .DBX files.

 

[Lanwench [MVP - Exchange]]

Hi folks,

Background:
Working in a small domain where users collect their mail through POP3
independantly using MS Outlook. There was a problem logging in one
client (logon was too slow). I checked the DNS entries and verified
that they were ok.

Meaning, no external/public DNS server IPs in there - just your internal DNS
server IP?

but I still couldn't get it to logon normally.
It's an XP Client on a windows 200 domain. So, I then tried the
following: Deleted the user account from the server and recreating
the same user account again exactly. This solved the slow logon
process but It has messed up the emails on that PC. They have all
dissappeared! Everything else seems fine but the email have gone. I
would assume that the emails were stored on the local PC but there is
no sign of them anywhere! Please let me know where, or if, they might
be recovered from (other than a backup). Any help is much obliged.

Pegasus has that covered, I think.