USB serial device resets XP

[Kieran]

I'm using a Serial (RS232) to USB converter to acquire serial data on
an XP machine.
When I stop my application, XP resets a few minutes later if the
serial device is still sending data.
The System event log records the crash with the following parameters:
Error Code 000000d1, param1 00000060, param2 00000002, param3
00000000, param4 f85ceee7
Event ID 1003.

I suspect the problem lies with the Microsoft USB drivers or software
as changing my USB hardware did not solve the problem. The problem
also occurs with Hyperterminal, so that rules out the data collection
app.

I guess that when the app is closed, the USB device still records the
data but has no app or no where to save it and possibly results in
memory corruption.

Any ideas?

 

[Stuart]

I gather your USB ports are on the motherboard - some older USB
architectures can be less than 100% compatible with modern stuff. I would
try a PCI USB card and see if it makes a difference.

 

[Kieran]

Hi Stuart,

Thanks for the reply.

Yes, they are on the motherboard.
PC is an IBM NetVista Desktop (Model 8305).
Unfortunately, I can't use a PCI card (internal issues).

Anyway, some more info.
I installed XP SP1a - no improvement.
I turned off the Auto Restart option in My Computer,
Startup & Recovey.
When the PC reset, a blue screen appeared with the
following details:
DRIVER_IRQL_NOT_LESS_OR_EQUAL,
STOP: 0x000000D1, 0X00000060, 0X0000002, 0X00000000,
0XF85BEEE7,
ser2pl.sys - Address F85BEEEE7, Base at F85B8000, Date
Stamp 3CB2C605

 

[Malke]

Hi Stuart,

Thanks for the reply.

Yes, they are on the motherboard.
PC is an IBM NetVista Desktop (Model 8305).
Unfortunately, I can't use a PCI card (internal issues).

Anyway, some more info.
I installed XP SP1a - no improvement.
I turned off the Auto Restart option in My Computer,
Startup & Recovey.
When the PC reset, a blue screen appeared with the
following details:
DRIVER_IRQL_NOT_LESS_OR_EQUAL,
STOP: 0x000000D1, 0X00000060, 0X0000002, 0X00000000,
0XF85BEEE7,
ser2pl.sys - Address F85BEEEE7, Base at F85B8000, Date
Stamp 3CB2C605

The Stop Error indicates bad drivers and/or bad hardware. So as it now
stands, you can't use your usb serial device. You can look for a BIOS
upgrade from IBM. What do you mean that you can't use a pci card
because of "internal issues"? I'm afraid that it looks like putting in
a pci card is the only option.

Malke