USB Ports

[mommashark]

Hello,
I have been having an issue with 3 of my USB ports not working. I am not a
very computer tech person... Here is the issue..
When I plug my removable flashdrives, MP3 players you name it...the computer
doesnt find it.. My son has tried to download his music and it wont find the
player..I have tried refreshing devices...restore points.. nothing... it used
to work just fine, I was able to pull of my pictures from my camera.. but now
nothing. I tried BIG FIX... the only thing that happened there was I got 3
different people and the same problem...then I developed other issues after I
allowed them into my computer...can anyone help me? I really cant afford to
dump my computer...everyone keeps saying that my drivers are messed up.? I
have tried to update them...nothing....

 

[John Wunderlich]

Hello,
I have been having an issue with 3 of my USB ports not working. I
am not a very computer tech person... Here is the issue..
When I plug my removable flashdrives, MP3 players you name
it...the computer doesnt find it.. My son has tried to download
his music and it wont find the player..I have tried refreshing
devices...restore points.. nothing... it used to work just fine, I
was able to pull of my pictures from my camera.. but now nothing.
I tried BIG FIX... the only thing that happened there was I got 3
different people and the same problem...then I developed other
issues after I allowed them into my computer...can anyone help me?
I really cant afford to dump my computer...everyone keeps saying
that my drivers are messed up.? I have tried to update
them...nothing....

If this is a desktop computer and these are front-panel ports, then
there is a cable inside the case that connects the front panel ports
to the motherboard. This cable might have become disconnected. Open
the case and check the cabling.

HTH,
John

 

[mike]

Hello,
I have been having an issue with 3 of my USB ports not working.

This implies that you have more than 3 ports and the others work?
Situation under which the ports failed?
Desktop? Laptop? make/model?
Do the lights flash on the usb device. Many memory sticks have lights
that come on when you plug 'em in.
I use a USB powered keyboard led to test for power at the port.
You can look for 5V with a multimeter, but be very careful not
to short anything.
Some systems have overload protection that does not automatically reset.
Assume you've powered off the system? Reboot may not be enough.
Stress of plugging in can fracture solder connections.
Sometimes stuff just breaks.
Try booting from a linux live CD that's known to support usb.

I am not a

 

[mommashark]

John
Sorry yes this is a desktop computer it is an emachines T3092. There is one
USB on the front and I think 2 in back. Thank you and I will check the cable,
or have someone else check the cable.. I dont want to mess it up. I will let
you know the outcome thank you. No one told me to check inside cables.

 

[mommashark]

Mike
I am going to write my answers in the order you asked them
No none of the ports are currently working...completely.
I dont know, they were working and then just stopped.
Desktop..Emachines..T3092
Yes the light on the flashdrive will flash when I plug it into the front.
But does not read..I have looked in "C" and it wont find the device.
Yes I have tried rebooting, restoreing...the peole at BIG FIX..went in and
tried uninstalling and reinstalling..but that didnt work.
Thanks for the help and I will do what you suggested as well.

 

[nesredep egrob]

Hello,
I have been having an issue with 3 of my USB ports not working. I am not a
very computer tech person... Here is the issue..

Which ones - the ones on the front of the cabinet or at the rear - oh and
incidentally have you tried to plug in the devices and then reboot - might be
worth it, Window will recognise the items and set them up as new.

Borge in sunny Perth, Australia

 

[John Wunderlich]

John
Sorry yes this is a desktop computer it is an emachines T3092.
There is one USB on the front and I think 2 in back. Thank you and
I will check the cable, or have someone else check the cable.. I
dont want to mess it up. I will let you know the outcome thank
you. No one told me to check inside cables.

Given that *all* your ports do not work and only one is a front panel
port, it is highly unlikely that this is your problem. (Rear panel
ports don't usually have cables).

-- John

 

[mike]

Mike
I am going to write my answers in the order you asked them
No none of the ports are currently working...completely.
I dont know, they were working and then just stopped.
Desktop..Emachines..T3092
Yes the light on the flashdrive will flash when I plug it into the front.
But does not read..I have looked in "C" and it wont find the device.
Yes I have tried rebooting, restoreing...the peole at BIG FIX..went in and
tried uninstalling and reinstalling..but that didnt work.
Thanks for the help and I will do what you suggested as well.

The downloading music may be a clue. In their zeal to prevent you from
enjoying your music, the copy protection police sometimes do things that
mess up your system.
When you restored, did you fdisk and reformat your hard drive?
Depending on which method you used to backup/restore, that may not clean
up your boot sector or parttion table or leave bad stuff still on the
hard drive. I'm grabbing at straws here cause that seems to be all that's
left to grab.