USB Hotfix won't install.

[Andy]

I have the issue where Vista Home Premium won't recognize USB devices. It
finds the drivers but won't install them. Microsoft has a hotfix #940199
for this very problem. But when I try to use the hotfix, I get the message
that "The update does not apply to your system." I even tried the SUR tool
#KB947821 but I get the same message.

I'm using Windows Vista Home Premium that came with the computer. Now I
can't use my USB devices or apply KB updates.

Please help.

 

[Mark L. Ferguson]

1. Locate the file INFCACHE.1 in C:\Windows\inf
2. Right click on the INFCACHE.1 file, select Properties >Security > Edit,
and give your account full control.
3. Delete INFCACHE.1 (Or rename it to INFCACHE.1.BAK )
4. REBOOT

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Mark L. Ferguson
..

 

[Andy]

Thanks, but it's not there. The hotfix is supposed to help windows
recreate/repair/replace it properly after it's been deleted/corrupted. I
can't get the hotfix to load. I get the message "The update does not apply
to your system" even though I'm using the right update. Like I had said, I
tried the System Update Readiness Tool (KB947821) [April 2008] which is made
for all Vista versions and I get the same message; "The update does not
apply to your system." I can't seem to find a solution for that.