USB Device Not Recognized

[larousse]

Hi,

I bought a new mp3 player two days ago. I installed the drive and the
program supplied by its CD, but when i connect the player to the
computer, first it says "Found new hardware unknown device" then it
says that "USB device not recognized" . I got sp2 installed, and yes
i’ve tried all the usb ports both on the front and the back. I
havent tried any other usb devices on my comp. The mainboard drivers
are uptodate and usb is enabled from the bios. Someone pls help me
i’m going to get crazy :/

Thks for your help..

Note : my mainboard is MSI K8N Neo2 and the player is sony NW-HD3..
There are 1 std. ench.pci to usb host controller and 2 std.openhcd usb
host controller and 3usb root hubs.(and yes i’ve uninstalled them
then rebooted the system but it was no use :/ )

edit : to check the usb i’ve connected my hp 3745 printer and its
working without any problems..

 

[Edward W. Thompson]

Hi,

I bought a new mp3 player two days ago. I installed the drive and the
program supplied by its CD, but when i connect the player to the
computer, first it says "Found new hardware unknown device" then it
says that "USB device not recognized" . I got sp2 installed, and yes
iâ?Tve tried all the usb ports both on the front and the back. I
havent tried any other usb devices on my comp. The mainboard drivers
are uptodate and usb is enabled from the bios. Someone pls help me
iâ?Tm going to get crazy :/

Thks for your help..

Note : my mainboard is MSI K8N Neo2 and the player is sony NW-HD3..
There are 1 std. ench.pci to usb host controller and 2 std.openhcd usb
host controller and 3usb root hubs.(and yes iâ?Tve uninstalled them
then rebooted the system but it was no use :/ )

edit : to check the usb iâ?Tve connected my hp 3745 printer and its
working without any problems..

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Have you tried to install the device .manually.?

 

[larousse]

message


Have you tried to install the device .manually.?

well i’ve learned that the device is broken so i’ve given it back
to the shop for a replacement.. thks for your help..