More on: USB Device not Recognized

M

mark

Hi,

Apologies that this is a much discussed topic already, but I've
searched as much as I can and still can't fix my issue.
I've just installed a new motherboard into a PC - a brand new ASRock
P4VM900-SATA2.
I've installed a fresh copy of Windows XP Home edition.

Now, I'm unable to use *any* USB device in the machine at all. I've
tried a selection including USB1/USB2, keyboards, mice, web cam,
memory stick, printer. All exactly the same - all report "USB Device
not recognized".

In Device manager, each simply shows up as an "unknown device".

I've tried removing all the USB devices in device manager that appear
under USB and re-installing. The auto-install selects: Via Rev 5 or
later USB universal host controller, which installs without problem.

I've tried playing with the power-saving settings as mentioned in many
other posts but still no no avail.

The CD which came with the motherboard supplies no specific USB
drivers instead opting for just a readme.txt containing:

USB 2.0 drivers are provided in Service Pack 1 (SP1) for Windows XP.

Anything else I should look at before I return the motherboard as
being "faulty" and re-installing again?

Many thanks,

Mark
 
B

bojimbo26

Hi,

Apologies that this is a much discussed topic already, but I've
searched as much as I can and still can't fix my issue.
I've just installed a new motherboard into a PC - a brand new ASRock
P4VM900-SATA2.
I've installed a fresh copy of Windows XP Home edition.

Now, I'm unable to use *any* USB device in the machine at all. I've
tried a selection including USB1/USB2, keyboards, mice, web cam,
memory stick, printer. All exactly the same - all report "USB Device
not recognized".

In Device manager, each simply shows up as an "unknown device".

I've tried removing all the USB devices in device manager that appear
under USB and re-installing. The auto-install selects: Via Rev 5 or
later USB universal host controller, which installs without problem.

I've tried playing with the power-saving settings as mentioned in many
other posts but still no no avail.

The CD which came with the motherboard supplies no specific USB
drivers instead opting for just a readme.txt containing:

USB 2.0 drivers are provided in Service Pack 1 (SP1) for Windows XP.

Anything else I should look at before I return the motherboard as
being "faulty" and re-installing again?

Many thanks,

Mark

Have you re/installed SP2 ?
 
M

mark

Hi,

Yes indeed I have. The retail copy of XP I have is pre-SP1, so I've
tried both the vanilla install and then with SP2 downloaded and
installed from Microsoft. Both to no avail :(

Many thanks,

Mark
 

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