USB 2.0 connection problem

[Bill]

Windows XP Pro. Device Manager shows I am VIA enhanced USB 2.0 enabled.
When I plug my first 2.0 USB card reader into a USB slot which looks the
same as the others as the item comes with a USB cable that is the same as a
1.1 cable (is this right?). My computer recognises the item as High Speed
but says it is in a low speed port. As theUSB port fits the cable exactly,
what the hell is going on. There is another port shaped differently but the
cable from device does not fit it.

Please help ...

 

[JAD]

what mainboard are your using and does it have a 1.1 and a 2.0 USB header and Which of those are you plugging into?

 

[Bill]

M/B is a V400DB or DBL (not sure which). Not sure what you mean by 1.1/2.0
USB header. Is this something I need to manipulate in Device Manager?

what mainboard are your using and does it have a 1.1 and a 2.0 USB header

and Which of those are you plugging into?

 

[JAD]

no, there are currently many boards that have both versions of USB on board. 2.0 being 'highspeed'. some configurations will have
1.1 ports that are OB and another 'header' (connector) for front or a PCI expansion slot plate with 2 or more ports of the 2.0
version.

 

[JAD]

On Board Ultra I/O
2 X Serial Ports (16550 Fast UART Compatible)
1 X Parallel Port (EPP and ECP capabilities)
1 X Floppy Disk Connector (Supports 2 Floppy Drivers)
1 X PS2 Mouse Connector
1 X Keyboard Connector
2 X Three Wire FAN Connector (Include CPU FAN)
1 X LINE IN / LINE OUT / Microphone Connector
1 X Game Port Connector (Support Two Joysticks)
2 X Analog Audio CD Music line Connectors (different connector)
1 X Consumer IR Connector
1 X Standard IR Connector (Infrared)

Winbond Hardware Doctor
Winbond Hardware Doctor to Track CPU & SYSTEM Temperature, Voltage, Fan speed, Monitoring your Computer

On Board USB
6 X USB 2.0 Ports Connector
Support USB Keyboard & USB Mouse


Ok so as you can see this version had 6X2.0 so i would say its a driver problem. I heard that VIA has new hyperions out and they
may have USB 2.0 updates. If not there then the jetway site may have...also possible bios update BE SURE OF THE MODEL BEFORE THAT !!
please ;^)

 

[Bishoop]

Bill wrote:
| Windows XP Pro. Device Manager shows I am VIA enhanced USB 2.0
| enabled. When I plug my first 2.0 USB card reader into a USB slot
| which looks the same as the others as the item comes with a USB cable
| that is the same as a
| 1.1 cable (is this right?). My computer recognises the item as High
| Speed but says it is in a low speed port. As theUSB port fits the
| cable exactly, what the hell is going on. There is another port
| shaped differently but the cable from device does not fit it.
|
| Please help ...

Do you have WinXP SP1 installed? It must be.

Is the card reader listed under the "VIA enhanced USB 2.0 enabled" driver
entry in Device manager?

USB 1.1 and 2.0 cables are the same.

 

[James Okubo]

By any chance are you using a front panel USB connector? If so, have you tried
the USB connectors on the rear panel of the motherboard? Some older cases have a
filter on the front panel USB connector which degrades the USB2.0 performance.

 

[Bishoop]

James Okubo wrote:
| By any chance are you using a front panel USB connector? If so, have
| you tried the USB connectors on the rear panel of the motherboard?
| Some older cases have a filter on the front panel USB connector which
| degrades the USB2.0 performance.
|
| Bill wrote:
|
|| Windows XP Pro. Device Manager shows I am VIA enhanced USB 2.0
|| enabled. When I plug my first 2.0 USB card reader into a USB slot
|| which looks the same as the others as the item comes with a USB
|| cable that is the same as a
|| 1.1 cable (is this right?). My computer recognises the item as High
|| Speed but says it is in a low speed port. As theUSB port fits the
|| cable exactly, what the hell is going on. There is another port
|| shaped differently but the cable from device does not fit it.
||
|| Please help ...

Good point. I forgot that one system I had used an excessively long cable
from the motherboard to the front panel connectors. This system only worked
in USB 1.1 mode with the front connector due to the long cable. The rear
connectors worked in USB 2.0 mode just fine.

 

[Bill]

Very simple solution!! I have 4 USB ports (2 front and 2 back). 3 of them
are 1.1 and one (on the back) is USB 2.0.

Needless to say I had tried 3, then in desperation tried no 4 - Hey Presto,
succcess. ...and it is worth the trouble!!

Thanks for the help guys!

 

[JAD]

glad you got it....weird configuration of ports though...