UPS Support

[Old Marine]

When I return to my PC after being away for a while and wake it up I get a
message that says the PC can not communicate with my UPS.

How to I tell Vista to leave the path to my UPS (connected via USB)
connected when it goes to sleep?

 

[mikeyhsd]

Device Manager USB section and USB hub, the Power Management section, uncheck the box for allow windows to turn it off.



(e-mail address removed)



When I return to my PC after being away for a while and wake it up I get a
message that says the PC can not communicate with my UPS.

How to I tell Vista to leave the path to my UPS (connected via USB)
connected when it goes to sleep?

 

[AlexB]

That box is DIMMED.
Device Manager USB section and USB hub, the Power Management section, uncheck the box for allow windows to turn it off.



(e-mail address removed)



When I return to my PC after being away for a while and wake it up I get a
message that says the PC can not communicate with my UPS.

How to I tell Vista to leave the path to my UPS (connected via USB)
connected when it goes to sleep?

 

[AlexB]

Make sure there are such files in this folder:

Directory of C:\Windows\Inf
angelusb.inf angelusb.PNF
irstusb.inf irstusb.PNF
stusb2ir.inf stusb2ir.PNF
usb.inf usb.PNF
usbccid.inf usbccid.PNF
usbcir.inf usbcir.PNF
usbport.inf usbport.PNF
usbprint.inf usbprint.PNF
usbstor.inf usbstor.PNF
usbvideo.inf usbvideo.PNF
wceusbsh.inf wceusbsh.PNF
wdma_usb.inf wdma_usb.PNF
winusb.inf winusb.PNF
26 File(s) 1,113,306 bytes
3 Dir(s) 53,645,410,304 bytes free
[usbhub]

Make sure there are such drivers:
Directory Windows\System32\drivers\
usb8023.sys USBAUDIO.sys
USBCAMD.sys USBCAMD2.sys
usbccgp.sys usbcir.sys
usbd.sys usbehci.sys
usbhub.sys usbohci.sys
usbport.sys usbprint.sys
USBSTOR.SYS usbuhci.sys
14 File(s) 857,472 bytes

In one of my Vistas 6 files were missing in the first directory and one
driver in second.

Although I fixed that it did not resolve the story completely. I had this
problem for many years in XP and then in Vista.

What I ended up doing after a person from another forum suggested me to do
was to purchase a Belkin Internal 5-Port USB PCI card. He purchased
Belkin's. I did not quite trust the maker but went for his pointer. It
resolved the eissue completely. I removed a firewire PCI card in the back
that I never used and plugged in Belkin. It isntalled itself and I've never
had any problems since.

This card and similar cards by other makers allow for the 5-th USB port to
be engaged. It is not exposed to the elements. It faces the internals of the
computer. However, if you have a floppy you do not need you can buy another
External USB card (not PCI) and mount it up front ripping off the floppy
drive. Thus you will have 8 fully functional USB ports and they will all
work.

I did it on 2 machines so far. I do not need to use the 5th, internal port.
I now have plenty.

 

[Bob]

Go to Advance Power Settings.

Set hard drive to turn off a minute or 2 before sleep.

Set Hybrid and Hibernate modes to "Off"

Under USB settings select "Disable"

Under Multimedia select "Allow ....."

 

[mikeyhsd]

did you check all the USB Hub entries or just the first one.



(e-mail address removed)



That box is DIMMED.
Device Manager USB section and USB hub, the Power Management section, uncheck the box for allow windows to turn it off.



(e-mail address removed)



When I return to my PC after being away for a while and wake it up I get a
message that says the PC can not communicate with my UPS.

How to I tell Vista to leave the path to my UPS (connected via USB)
connected when it goes to sleep?

 

[AlexB]

I checked all of them meticulously out of curiosity. The only ones that were not dimmed were in Mouse and other pointing devices. They are listed separately from USB hubs

ALL other USB hub subentries were dimmed in my Vista Ultimate.

did you check all the USB Hub entries or just the first one.



(e-mail address removed)



That box is DIMMED.
Device Manager USB section and USB hub, the Power Management section, uncheck the box for allow windows to turn it off.



(e-mail address removed)



When I return to my PC after being away for a while and wake it up I get a
message that says the PC can not communicate with my UPS.

How to I tell Vista to leave the path to my UPS (connected via USB)
connected when it goes to sleep?

 

[Old Marine]

I had turned them off before, but went back and checked each one to make sure
they are all turned off, and they are.

I have made the changes that Bob has recommended, will let you all know if
that fixes the problem.

Thanks for the info. an Old Marine

 

[Old Marine]

Thanks tah fixed my UPS problem now all I have to do is figure out how to
keep the NIC card from shutting down. I have already set the Power options
for the NIC card off so the system isn't suppose to shut them down, problem
is Vista has a mind of its own and does what it wants.