Upgrade from WinXP Home SP1 to SP2

[Guest]

I'm having big problems now I'm afraid !! Last night managed to upgrade from
SP1 to SP2. Took a couple of hours to upgrade and said it needed to reboot my
laptop to effect the changes. But after it restart, after the initial black
screen with
XP logo and moving progress bar, I get the sky blue screen with XP logo and
dark blue banners at top and bottom. Instead of saying 'Welcome' and loading
my desktop as normal, I just get stuck with the blue screen !! I left it on
overnight thinking it might be a slow process, but it was still stuck this
morning. No keys or mouse button work to try and get it going, although the
cursor is still moving on the screen when I move the mouse. I had to remove
the battery from my laptop to switch it off. This happens every time I try to
turn it back on !! Please can you help me? I have no idea what I should do
next !!

 

[Guest]

Have you tried getting into Safe Mode (Press F8 during bootup)? Once you are
there, try this:

1. Open the Control Panel
2. Click the Add or Remove Programs Icon
3. Click the Show Updates checkbox
4. Scroll down and select Windows XP Service Pack 2
5. Click Remove

 

[Guest]

Will try when I get home (at work now in UK).

Have you tried getting into Safe Mode (Press F8 during bootup)? Once you are
there, try this:

1. Open the Control Panel
2. Click the Add or Remove Programs Icon
3. Click the Show Updates checkbox
4. Scroll down and select Windows XP Service Pack 2
5. Click Remove

 

[Guest]

Tried to start WinXP in safe mode but the PC is still hanging before getting
to welcome screen. Any other suggestions at all?