updates not being recognized

[smudger]

Hi - bit new to this so apologies if in wrong place! Am running windows xp
home fine but lately when i install updates all goes well and then a short
while later the update "shield" appears again to say i have further updates!
Went onto ms website and checked my updates - had installed same update 4
times but the little yellow update shield is still showing to install again!
Have tried re-booting after update but still keeps coming back - only thing i
can think off is i am now running Bitdefender virus/spyware - could this be
interfering with it? None of the controls for Bitdefender mention blocking
the ms site or updates - might not be this but cannot think of anything else
i have different!
Any help gratefully received! Thanks alot

 

[PD43]

Hi - bit new to this so apologies if in wrong place!

Here's the right place:

microsoft.public.windowsupdate

 

[PA Bear [MS MVP]]

Which update?
==================
Windows Update Says the update is still needed
http://www3.telus.net/dandemar/needagain.htm

How to troubleshoot Windows Update or Microsoft Update when you are
repeatedly offered an update:
http://support.microsoft.com/kb/910339
==================
Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
attempting to install the update(s). If you disable the third-party
firewall, make certain that you enable the Windows Firewall!
=====================
How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm

5. Windows Update-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate

Archive of Windows Update newsgroup:
http://groups-beta.google.com/group/microsoft.public.windowsupdate