Updates could not be installed

F

fotojunkie

11 updates covering windows xp, security and office could not be installed.
Tried using auto updater, and at the MS site. Same problem, reason -
something on your computer will not allow the updates to be installed!!! - no
resolution given
 
P

PA Bear [MS MVP]

Windows version (e.g., WinXP SP3)?

CrystalBall© sez...

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and Recovery installs.
 
F

fotojunkie

Hi PA Bear, thanks for your response. Sorry for the omission Windows XP. I
had my PC fixed lately (had a USB conflict problem) so not sure if it had SP3
added. To my knowledge I have sp2 - how can I tell if that has changed?
Please know that I am completely PC-illiterate, so I'll need really simple
direction!
 
F

fotojunkie

PA Bear - I just checked under My Computer Properties and it appears I had
sp3 downloaded! Might that be the problem?
 
N

nass

fotojunkie said:
11 updates covering windows xp, security and office could not be installed.
Tried using auto updater, and at the MS site. Same problem, reason -
something on your computer will not allow the updates to be installed!!! - no
resolution given



Windows Genuine Advantage Notifications
http://www.microsoft.com/downloads/...77-cfa1-47bd-b325-7a6d3893add8&displaylang=en
Updates are not installed successfully from Windows Update
http://support.microsoft.com/kb/943144

regsvr32 wuapi.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 MSXML3.dll
regsvr32 qmgr.dll
regsvr32 qmgrprxy.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wuweb.dll
regsvr32 jscript.dll

Copy the above and save it as updates.bat on your desktop, double click it
and click "Yes" to execute the command to register the update engine.
Reboot your machine and see if you can get the updates and install them.

http://wiki.djlizard.net/Dial-a-fix

HTH.
nass
 
C

Clark...

fotojunkie said:
11 updates covering windows xp, security and office could not be
installed. Tried using auto updater, and at the MS site. Same
problem, reason - something on your computer will not allow the
updates to be installed!!! - no resolution given



Copy/paste this into a notepad doc, and save as whatever.bat.. (save as all
files) example: updatefix.bat , then run it reboot and do your updates....
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
echo off
c:

net stop wuauserv

regsvr32 /u wuapi.dll /s
regsvr32 /u wups.dll /s
regsvr32 /u wuaueng.dll /s
regsvr32 /u wuaueng1.dll /s
regsvr32 /u wucltui.dll /s
regsvr32 /u wuweb.dll /s
regsvr32 /u MSXML3.dll /s
regsvr32 /u qmgr.dll /s
regsvr32 /u qmgrprxy.dll /s
regsvr32 /u jscript.dll /s
regsvr32 /u wups2.dll /s
regsvr32 /u atl.dll /s
regsvr32 wuapi.dll /s
regsvr32 wups.dll /s
regsvr32 wuaueng.dll /s
regsvr32 wuaueng1.dll /s
regsvr32 wucltui.dll /s
regsvr32 wuweb.dll /s
regsvr32 MSXML3.dll /s
regsvr32 qmgr.dll /s
regsvr32 qmgrprxy.dll /s
regsvr32 jscript.dll /s
regsvr32 wups2.dll /s
regsvr32 atl.dll /s


cd %windir%
ren SoftwareDistribution SoftDist-old

net start wuauserv
exit
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


That should do it.
Clark...
Owner WCFP Computers
 
P

PA Bear [MS MVP]

See KB943144 or take your machine backed to the person who "fixed" it. It
looks like they reinstalled WinXP and then installed SP3.
 

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