Update - You Haven't Updated Your Definitions in X Days

G

Guest

QUESTIONS OR COMMENTS
Message: When I click the update section, a pop-up comes up and states that
the windows defender has been updated. However, when I open the actual
program it states that the definitions have not been updated in 64 days. I
reboot and still the program does not change the message about lack of
updating. Is there a file which can be cleared and reinstalled like
Normal.dor for microsoft office!!!!!!! I have deleted the program and
reinstalled three times. The message still appears. If I knew the file I
could delete it and reinstall.
 
T

Tom Emmelot

Hello Doktor,

you like to delete!
go with Your Explorer to:
C:\Documents and Settings\All Users.WINDOWS\Application
Data\Microsoft\Windows Defender\Definition Updates\
Then Stop WD (Little Down arrow right to ? in WD)
Then open Task Manager (Ctrl/Alt/Delete)
Stop the next processes:
MsMpEng.exe
Then Delete in C:....\definition updates the Map with the numbers.
Then Start WD again, it give a lot of errors, just go on then You get a
Yellow block in WD with a button update, click on that also several
times and wait, it should update now!

Regards >*< TOM >*<


the doktor!!! schreef:
 
G

Guest

Tom Emmelot said:
Hello Doktor,

you like to delete!
go with Your Explorer to:
C:\Documents and Settings\All Users.WINDOWS\Application
Data\Microsoft\Windows Defender\Definition Updates\
Then Stop WD (Little Down arrow right to ? in WD)
Then open Task Manager (Ctrl/Alt/Delete)
Stop the next processes:
MsMpEng.exe
Then Delete in C:....\definition updates the Map with the numbers.
Then Start WD again, it give a lot of errors, just go on then You get a
Yellow block in WD with a button update, click on that also several
times and wait, it should update now!

Regards >*< TOM >*<


the doktor!!! schreef:

Thank you for your help. This is more of an annoyance than a serious
problem. I am running the Media edition of Windows XP.
When I get to the subfolder for Definition Updates there are two subfolders.
One is labeled default and the other updates. There is no file in the update
subfolder. However, there are three in the default folder. One is a .dll file
called MpEngine.dll. The other two are labelled mpasbase.vdm and the other
mpasdlta.vdm. Following your procedure I stopped the MsMpEng.exe. However, I
did not see any files other than three I mentioned in the default folder or
any in the Update folder when I went back and checked. Perhaps one of these
is the Map? I guess I'm not sure about what you mean by the Map with numbers.
In windows, I can't delete the .dll file. I could do it in the Command
Prompt. Excuse my ignorance. I certainly don't want to delte the wrong file.
Thank for your help.
 
B

Bill Sanderson MVP

Great--That article is getting more exercise than I'd like, but at least it
works for most.

--
 
G

Guest

The approach works initially, but then the same problem recurs. Given the
number of people who continue to have problems in this area, MS surely should
have eralised by now that this is not a trivial issue.
 
B

Bill Sanderson MVP

I'm quite certain that they have--I don't have any inside knowledge of
either what the root causes are, nor what's being done to address them.
--
 
G

Guest

Sorry about reserecting this thread, but I have the same problem and have
tried the resolution in the KB article and it hasn't worked. I still get a no
new updates available message. Any help would be appreciated. I never had
this problem with The Anti-Spyware Beta 1!!!!
 
B

Bill Sanderson MVP

What version of definitions, and date, are you on--see the bottom of the
home page?

If you go to Windows Update, do an express scan, and apply all offered
updates, does that still leave you with a problem?

--
 
G

Guest

I was having the same problem, so today i went to www.windowsupdate.com which
redirected me to microsoft update. Once i installed that microsoft genuine
validation tool, rebooted, then back to the microsoft update site, the
Defender definition files downloaded and installed. So the trick may be the
the genuine validation tool needs to be installed first.
 
B

brandon dub

Its funny that after all this time Windows Defender still has issues
updating... I have NEVER succesfully installed it on any machine to update
properly whether its on a new system or without any other applications on it.

I use XP MCE sp3 and at the moment have no AV / Firewall (Im reinstalling at
the moment) but I usually just download the newest WD installer and install
the whole thing just for the update, or if I have time I do it manually.

Its really annoying though, I never update iTunes for that reason.
 
B

Bill Sanderson

If AutoUpdate works, Windows Defender should be updating automatically, if
set to do so.

Running some registry cleaner apps may remove the data this warning is based
on--I'm not sure of my information here, but if you are running a registry
cleaner, exempt Windows Defender information from the scan.

If you are not updating Itunes, you are leaving yourself vulnerable to
malware disguised as a filetype which Itunes is set to play.
 
B

brandon dub

I dont use auto update, I use the notify function.

Everything else uppdates just fine except WD and sometimes the Malicious
Software Removal Tool which has been good for a year now...WD wont EVER
update on its own in my experiences of it...

as for iTunes.. I dont have it installed anymore. I primarily used it to
convert audio files waaay back when I was new to the digital world.

Those updates are usually a precaution and hardly ever actually a built
threat - I mean most malware writers wont waste their time on an exploit
already patched.. still happens but I dont use the features they need me to
in order to execute their code. It also usually requires some sort of User
interaction and I can recognize garbage when I see it.

I just want WD to update. iTunes REINSTALLS everytime it updates... it makes
it run better Im sure but 35 MB every update? Kind of excessive... Im
experiencing that with WD, only smaller.
 
B

Bill Sanderson

Hmm - I think that WD definitions that are pushed over AutoUpdate should
notify you given the settings you mention. Tim Clark is posting when
updates arrive via that channel in this group, so you might watch his posts
and see what happens on your system.

WD updates can be either full, or incremental, when received via AU or
Windows Update. If you go to the security portal, where the latest
definitions are always available (they will often be newer than those
available via AU)--the updates will be larger--they are always full updates,
designed to bring your install up to date regardless of it's current update
status.

I'm sure there are others here who run with your settings--AU set to notify
only--let's see if they can tell us whether Windows Defender updates are
notfied on their systems.
 

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