Update issues

[Guest]

I'm running XP2, had to do a sys restore. Defender needed updated so I tried,
it failed. I ran Msiexec /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}or tired
to. I get the following error "This patch could not be opened, verify the
patch package
exist and ou can access it. Couldn't find the patch so I used add'remove to
delete Defender, ran search and deleted all files find and check the reg for
entries. I downloaded the program again, gave me the defs are 51 days old.
Tried update again, no joy, and the Msiexec patch didn't work, got same
error..........any ideas.


thanks

 

[Guest]

I have the exact problem, after a 1 day system restore.

 

[Bill Sanderson]

Please don't remove Windows Defender or hack the registry to fix these
issues--as you can see, it doesn't help.

This is what will help, I believe:

http://support.microsoft.com/?scid=kb;en-us;290301

Download the Windows Installer Cleanup utility --link in the above KB
article

Install it, and run it from the Start, All Programs menu,

Remove "Windows defender signatures"

Then update signatures via either Windows Update, or the update from within
the program--whichever works.