Unread Mail search also displays Junk and Deleted

[jmparsons3]

I have just moved my .PST files to a separate physical drive. Now,
when I delete a message (Ctrl-D), it moves to the Deleted Items
folder, but it still shows up in Unread mail. This behavior is
different from before I moved the PSTs.

It's annoying, because the focus remains with the file I've just
deleted.

Previously, when deleted a message, it went to Deleted and
disappeared from Unread. How can I get back to that behavior?

Joe Parsons

 

[Brian Tillman [MVP - Outlook]]

I have just moved my .PST files to a separate physical drive. Now,
when I delete a message (Ctrl-D), it moves to the Deleted Items
folder, but it still shows up in Unread mail. This behavior is
different from before I moved the PSTs.

It's annoying, because the focus remains with the file I've just
deleted.

Previously, when deleted a message, it went to Deleted and
disappeared from Unread. How can I get back to that behavior?

Describe exactly how you moved the PST and reconnected it to Outlook's mial
profile. I suspect it has nothing to do with the move of the PST, but with a
setting. What version of Outlook?

 

[jmparsons3]

Describe exactly how you moved the PST and reconnected it to Outlook's mial
profile.  I suspect it has nothing to do with the move of the PST, but with a
setting.  What version of Outlook?

2007 SP2 running on Vista SP2.

I created a new folder on my D: drive (physical, not logical, drive),
then copied the outlook.pst and archive.pst files from Documents
\Outlook folder on the C: drive. I restarted Outlook, added the copied
data files, set the outlook.pst file now on the D: drive as the
default, then disconnected the outlook.pst and archive.pst that were
on the C: drive.

It works okay, with the exception of the peculiar behavior.

Thanks for the quick response, as always!

Joe Parsons

 

[Brian Tillman [MVP - Outlook]]

2007 SP2 running on Vista SP2.

I created a new folder on my D: drive (physical, not logical, drive),
then copied the outlook.pst and archive.pst files from Documents
\Outlook folder on the C: drive. I restarted Outlook, added the copied
data files, set the outlook.pst file now on the D: drive as the
default, then disconnected the outlook.pst and archive.pst that were
on the C: drive.

Had I done this (and you can still do this, if you want, providing you still
have the original files), I would have specified the new Archive PST location
within Outlook, closed Outlook, moved the two PSTs to the new location,
started Outlook, and when it complained that it couldn't find its folders,
pointed it at the default PST in its new location. Outloook would have opened
and behaved exactly as it did before.

Right-click the gray border around the Reading Pane and choose Reading Pane
Options. What's selected?

 

[jmparsons3]

Had I done this (and you can still do this, if you want, providing you still
have the original files), I would have specified the new Archive PST location
within Outlook, closed Outlook, moved the two PSTs to the new location,
started Outlook, and when it complained that it couldn't find its folders,
pointed it at the default PST in its new location.  Outloook would haveopened
and behaved exactly as it did before.

Right-click the gray border around the Reading Pane and choose Reading Pane
Options.  What's selected?

I don't have a gray border around the Reading Pane.

I deleted the original .PSTs once I determined that Outlook was
behaving properly. Obviously I was mistaken in this one respect.

The PSTs that I copied to the D: drive appeared to be exact copies of
the originals,so I felt confident in deleting the originals.

Is there another approach?

 

[Diane Poremsky [MVP]]

The new, proper way is to close outlook, move the pst and reconnect them in
the profile (control panel, mail) before opening outlook. Waiting for
outlook to complain can result in ghosts.



--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

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[Diane Poremsky [MVP]]

Delete the unread folder, go into Search folders and make a new Unread
folder. If the default unread doesn't work as expected, delete it an make a
custom search folder that does not include those folders.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

 

[jmparsons3]

Delete the unread folder, go into Search folders and make a new Unread
folder. If the default unread doesn't work as expected, delete it an makea
custom search folder that does not include those folders.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:http://forums.slipstick.com/showthread.php?t=22205

I have just moved my .PST files to a separate physical drive. Now,
when I delete a message (Ctrl-D), it moves to the Deleted Items
folder, but it still shows up in Unread mail. This behavior is
different from before I moved the PSTs.

It's annoying, because the focus remains with the file I've just
deleted.

Previously, when  deleted a message, it went to Deleted and
disappeared from Unread. How can I get back to that behavior?

Joe Parsons- Hide quoted text -

- Show quoted text -

That did the trick...thanks Diane! (And thanks also to Brian for the
response. VERY much appreciated)

Joe Parsons