outlook 2003 deleted junk mail not removed from server

[Dale]

When I have e-mails in my junk folder and select "empty junk e-mail folder"
the messges are deleted but not moved to my deleted folder, they just
dissappear from my local folders. This means they remain on my mail server
because my settings specify leaving messages on the server until they are
deleted from the deleted mail folder.
"Help" says that selecting "empty junl e-mail folder" should move the
messages from the junk e-mail folder to the deleted mail folder but this
doesn't happen, they just are deleted. What am I doing wrong?

 

[Brian Tillman]

When I have e-mails in my junk folder and select "empty junk e-mail
folder" the messges are deleted but not moved to my deleted folder,
they just dissappear from my local folders. This means they remain on
my mail server because my settings specify leaving messages on the
server until they are deleted from the deleted mail folder.
"Help" says that selecting "empty junl e-mail folder" should move the
messages from the junk e-mail folder to the deleted mail folder but
this doesn't happen, they just are deleted. What am I doing wrong?

You're doing nothing wrong. Emptying the Junk E-mail folder is a permanent
delete. It does not move the junk items to the Deleted Items folder no
matter what the Help may say, as you yourself have demonstrated. However,
they should not be downloaded again even if they do stay on the server. I
understand the concern, though, because the server mailbox could fill up
unless you use a web interface to purge those messages from the server
periodically. I would agree that emptying the Junk E-mail folder should be
equivalent to emptying the Deleted Items folder as far as removing the
messages from the server is concerned, but it doesn't appear to be (and I
don't have a POP account here with which I can experiment). As a
work-around, instead of emptying your Junk E-mail folder open it, select all
the items in it and delete them. That should move them to the Deleted Items
folder and you can then empty that folder.

 

[Dale]

Thanks Brian
I have my office and "on the road" computers set to leave messages on the
server (unless deleted from the deleted folder). That way, when I get home I
can redownload all the messages i want to keep and not all the junk again. I
use the method you described about moving junk from the junk folder to the
deleted folder and then delting it and it works, those messages are removed
from the server. Just seems that "permanently" deleting messages from the
junk folder should do the same thang. They probably have some reason it
doesn't work that way but I don't see it and the "Help" statement about them
automatically going from the junk to the deleted folder is definitely in
error.
Dale