TERRY said:Milly,
I have misstated my problem. Delete “Junk E-mail†is grayed out. I did
not
realize I do not have Empty “Junk E-mail†listed as a command on the
shortcut
menu. This is only in the Junk Mail folder on my MSN E-mail account that
I
am reading in Outlook 2007. I have never used Outlook before. I have a
new
E-mail at work that is set up to read in Outlook and my MSN account is
added
to it. The Empty “Junk E-mail†command is listed in my office Junk Mail.
Sorry for my confusion I am a new user of Outlook.
I will follow all instruction you offer and may need to give you more
information, please let me know.
I did run Office Diagnostics - No problems found
I am running McAfee virus protection and McAfee Security Center
Thank you for tring to help me,
Terry
Milly Staples said:Have you run Office Diagnostics yet? See if that will fix the problem.
Do you have any third party anti-spam programs installed as well?
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, TERRY asked:
| When I right click on Junk E-mail Folder the " Empty Junk mail"
| Folder is grayed out. I have to delet messages one at a time. How
| do I turn this option on?
| Office Outlook 2007
| Thanks,
| Terry
Diane Poremsky said:how are you connected to msn? using the connector or http?
TERRY said:Milly,
I have misstated my problem. Delete “Junk E-mail†is grayed out. I did
not
realize I do not have Empty “Junk E-mail†listed as a command on the
shortcut
menu. This is only in the Junk Mail folder on my MSN E-mail account that
I
am reading in Outlook 2007. I have never used Outlook before. I have a
new
E-mail at work that is set up to read in Outlook and my MSN account is
added
to it. The Empty “Junk E-mail†command is listed in my office Junk Mail.
Sorry for my confusion I am a new user of Outlook.
I will follow all instruction you offer and may need to give you more
information, please let me know.
I did run Office Diagnostics - No problems found
I am running McAfee virus protection and McAfee Security Center
Thank you for tring to help me,
Terry
Milly Staples said:Have you run Office Diagnostics yet? See if that will fix the problem.
Do you have any third party anti-spam programs installed as well?
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, TERRY asked:
| When I right click on Junk E-mail Folder the " Empty Junk mail"
| Folder is grayed out. I have to delet messages one at a time. How
| do I turn this option on?
| Office Outlook 2007
| Thanks,
| Terry
TERRY said:Connector
Diane Poremsky said:how are you connected to msn? using the connector or http?
TERRY said:Milly,
I have misstated my problem. Delete “Junk E-mail†is grayed out. I did
not
realize I do not have Empty “Junk E-mail†listed as a command on the
shortcut
menu. This is only in the Junk Mail folder on my MSN E-mail account that
I
am reading in Outlook 2007. I have never used Outlook before. I have a
new
E-mail at work that is set up to read in Outlook and my MSN account is
added
to it. The Empty “Junk E-mail†command is listed in my office Junk Mail.
Sorry for my confusion I am a new user of Outlook.
I will follow all instruction you offer and may need to give you more
information, please let me know.
I did run Office Diagnostics - No problems found
I am running McAfee virus protection and McAfee Security Center
Thank you for tring to help me,
Terry
:
Have you run Office Diagnostics yet? See if that will fix the problem.
Do you have any third party anti-spam programs installed as well?
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, TERRY asked:
| When I right click on Junk E-mail Folder the " Empty Junk mail"
| Folder is grayed out. I have to delet messages one at a time. How
| do I turn this option on?
| Office Outlook 2007
| Thanks,
| Terry
TERRY said:Connector
Diane Poremsky said:how are you connected to msn? using the connector or http?
TERRY said:Milly,
I have misstated my problem. Delete “Junk E-mail†is grayed out. I
did
not
realize I do not have Empty “Junk E-mail†listed as a command on the
shortcut
menu. This is only in the Junk Mail folder on my MSN E-mail account
that
I
am reading in Outlook 2007. I have never used Outlook before. I have
a
new
E-mail at work that is set up to read in Outlook and my MSN account is
added
to it. The Empty “Junk E-mail†command is listed in my office Junk
Mail.
Sorry for my confusion I am a new user of Outlook.
I will follow all instruction you offer and may need to give you more
information, please let me know.
I did run Office Diagnostics - No problems found
I am running McAfee virus protection and McAfee Security Center
Thank you for tring to help me,
Terry
:
Have you run Office Diagnostics yet? See if that will fix the
problem.
Do you have any third party anti-spam programs installed as well?
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, TERRY asked:
| When I right click on Junk E-mail Folder the " Empty Junk mail"
| Folder is grayed out. I have to delet messages one at a time. How
| do I turn this option on?
| Office Outlook 2007
| Thanks,
| Terry
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