uninstall ascentive performance center

M

maeve

Hi, I have been trying to uninstall this program. I have uninstalled it from
programs and features in control panel but it is still there. I also get a
message that it wants to start up. I have unticked it from start up but it
still wants to open. I tried search and destroy and ccleaner but it is
still there, How do I get rid of it from my system? I have Vista Home
premium. Thanks
 
M

Mick Murphy

Download, install and update Malwarebytes, and update your Spybot Search &
destroy and your Anti-virus.
Then go into Safe Mode, and scan your system for the rogue Malware.
Use Malwarebytes 1st.

All info below re Program downloading, and getting into Safe mode.


http://www.spybot.info/en/index.html

Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.
Download, install, update, and immunize your System with it.
Then SCAN with it.
Update it, and scan your System once a fortnight.

http://www.malwarebytes.org/mbam.php

Malwarebytes is as the name says, a Malware Remover!
For the Free version scroll down their page to either download from
Download.com, or Major Geeks.com

Download, install, and update.

Important re: Safe Mode
If you happen to find a problem that you can’t uninstall / delete, reboot
the computer, and go into Safe Mode.
To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow
key to get to Safe Mode from list of options, then hit ENTER.
RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D
while in Safe Mode.
 
M

Malke

maeve said:
Hi, I have been trying to uninstall this program. I have uninstalled it
from
programs and features in control panel but it is still there. I also get
a
message that it wants to start up. I have unticked it from start up but
it
still wants to open. I tried search and destroy and ccleaner but it is
still there, How do I get rid of it from my system? I have Vista Home
premium. Thanks

At this point, get guided help from one of the specialty forums listed
below.

PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS.

http://aumha.org/downloads/hijackthis.zip
http://aumha.net/ - Click on the HijackThis forum. Read the announcement and
the stickies *first*.
http://www.atribune.org/forums/index.php?showforum=9
http://aumha.net/viewforum.php?f=30
http://www.bleepingcomputer.com/forums/forum22.html
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/forumdisplay.php?f=25
http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html
http://www.malwarebytes.org/forums/index.php?showforum=7
http://gladiator-antivirus.com/forum/index.php?showforum=170
http://spywarewarrior.com/viewforum.php?f=5
http://forums.techguy.org/54-security/
http://forums.tomcoyote.org/
http://www.thespykiller.co.uk/index.php?board=3.0
http://forums.subratam.org/index.php?showforum=7

Malke
 
M

maeve

Hi Mick, Thanks for this information, I will do as you suggest. I had a
free trial with Norton and after uninstalling I went to AVG free and am
using the windows firewall. Hope I have done the right thing! I try to use
freeware to save costs. Thanks again.
 

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