Cannot uninstall AVG

[Retired]

I upgraded my XP machine to Vista Home Premium. Before doing the upgrade, I
had been using an anti-virus program called AVG version 7 from Grisoft.

After installing Vista I discovered that AVG would no longer work, so I went
into Control Panel, Add/Remove to uninstall AVG. The operating system,
Vista, went through the process of uninstalling, stating at the end that AVG
had been uninstalled. However, when I checked, AVG was still there. I tried
uninstalling AVG several more times, and every time Vista told me that it
was uninstalled - but it wasn't, and it won't run.

Why wouldn't AVG uninstall? How can I get it to uninstall? Thanks.

 

[JimR]

I upgraded my XP machine to Vista Home Premium. Before doing the upgrade, I
had been using an anti-virus program called AVG version 7 from Grisoft.

After installing Vista I discovered that AVG would no longer work, so I
went into Control Panel, Add/Remove to uninstall AVG. The operating
system, Vista, went through the process of uninstalling, stating at the
end that AVG had been uninstalled. However, when I checked, AVG was still
there. I tried uninstalling AVG several more times, and every time Vista
told me that it was uninstalled - but it wasn't, and it won't run.

Why wouldn't AVG uninstall? How can I get it to uninstall? Thanks.

Try reinstalling AVG, then uninstalling.

 

[Retired]

Try reinstalling AVG, then uninstalling.

Thanks, but I tried that. I downloaded a new copy of the program from
Grisoft, tried installing it, but it would only allow an uninstall or repair
option because the original version was still on the computer. However, when
I chose the uninstall option, it did not work.

I turned off UAC and tried uninstalling AVG again, still did not work even
after I downloaded a new copy of AVG. Then I tried deleting the files in AVG
one at a time. That didn't work either (at least for EXE and DLL files. The
system said I didn't have permission.

So now I'm really confused. I turned off UAC and am still getting all of
these PITA Vista messages.

 

[Frank]

Thanks, but I tried that. I downloaded a new copy of the program from
Grisoft, tried installing it, but it would only allow an uninstall or repair
option because the original version was still on the computer. However, when
I chose the uninstall option, it did not work.

I turned off UAC and tried uninstalling AVG again, still did not work even
after I downloaded a new copy of AVG. Then I tried deleting the files in AVG
one at a time. That didn't work either (at least for EXE and DLL files. The
system said I didn't have permission.

So now I'm really confused. I turned off UAC and am still getting all of
these PITA Vista messages.

Go to run/msconfig/tools. Scroll down to disable uac, click on it to
high light it, then click on launch.
Now re-boot. UAC is now disabled.
Go back to run/msconfig/startup and take all the check marks out of
anything associated with AVG.
Re-boot and if you have AVG icons in the taskbar, right click on them
and exit.
Now delete AVG.
HTH
Frank

 

[Charles W Davis]

If you had read the instructions on the AVG download pages, you would have
seen something like this,
Don't uninstall, start the install and when you are offered the choice of
install or repair install, choose the repair install.

 

[Retired]

Thanks, I'll give it a try tomorrow AM.

If you had read the instructions on the AVG download pages, you would have
seen something like this,
Don't uninstall, start the install and when you are offered the choice of
install or repair install, choose the repair install.

 

[Retired]

Thanks, Frank. I'll try it in the morning.

 

[Daze N. Knights]

I agree with Charles. I would try doing the "Repair," and then see if
the original problem with AVG was fixed or not. If it was, you're good
to go. If not, I would next try the "Uninstall" option.

BTW, I am running AVG7.5 Free on Vista with no problems at all. It is
certainly compatible, and I can't imagine why you are having so much
trouble uninstalling it. Doing so certainly shouldn't require turning
off UAC.

Daze
------

 

[Retired]

Thanks. Actually there are 3 options listed: (1) Add or remove components,
(2) Repair, and (3) uninstall. There is no "Install" options as long as an
existing copy of AVG is still on my hard drive. The Grisoft webpage where I
downloaded AVG had no list of instructions about how to do what you
suggested.

I tried option (2), "Repair". It went through the steps and there were no
error messages, but when I tried to do an uninstall, it went through the
processed almost instantly, ending with a "Finished" message immediately -
but IT DID NOT UNINSTALL.

 

[Guest]

To uninstall it, you first have to disable it(TURN ITOFF). It has NOTHING to
do with the UAC. It is quite simple, you can not uninstall something that is
still is running, which an anti-virus always is. Right-click on the icon,
there should be an option there to disable it Turn it off, then uninstall it.

Mick Murphy in Australia(QLD)

 

[Retired]

Well, I'm getting a lot of good suggestions. Unfortunately not a one of them
has worked. Yours, for example, is good. But I had already disabled it
before trying to uninstall. - and it would not uninstall.

I'm beginning to think my Vista installation (an upgrade from XP
installation rather than a clean install) was somehow flawed. I'm going to
delete the hard drive partitions, re-format, and then install Vista as a
clean install. That way, AVG and all other previously installed software and
data files will be gone and will force me to re-install them from scratch.

 

[Retired]

Thanks again, Frank. I followed your instructions exactly, but unfortunately
nothing changed. I am going to try a clean install of Vista. Of course I
will then have to install all of my other software, including AVG, from
scratch. I think my upgrade from XP to Vista must have been flawed in some
way.

 

[Dave Cox]

I'm beginning to think my Vista installation (an upgrade from XP
installation rather than a clean install) was somehow flawed. I'm
going to delete the hard drive partitions, re-format, and then
install Vista as a clean install. That way, AVG and all other
previously installed software and data files will be gone and will
force me to re-install them from scratch.

Good Idea! if more people would do a clean install instead of upgrading
over XP (or an older OS) there would be alot less moaingin and
groaning. I have never upgraded over a prior OS. Sure it takes more
time backing up and reinstalling files and apps......but trust me it
saves a person so many headaches and time in the long run.

Even with prior Upgrade version disks you could reformat your hard
drive and do a full install.

I don't think many people knew you could do this so it got them in the
habit of just upgrading over an older OS.

Dave

--
Want to waste your breath?

Join my Plonk club and hang out with other memebers like:

Adam Albright
Doris Day
Ray

 

[Daze N. Knights]

I agree. A clean install is definitely the best way to go.

Daze
------

 

[Guest]

I agree with you Dave; upgrading is a troublemaking waste of time. And I
never use dual boot, put each OS, XP Pro and Vista, on a different computer.

 

[Not Me]

I setup mine as dual boot, but not from an existing/longtime install of XP.
I clean instaled XP Pro, did all updates, then installed a second HDD and
clean installed Vista Ultimate.
I did several benchmark comparisions before installing any additional
software to either.
XP Pro boots a few seconds faster on identical hardware.
Both work as designed. I just don't like the new design.
Even with 256MB Video RAM and 1.5GB RAM, Vista isn't to my liking.
I set to classic menus & 'adjust for best performance'. That disables all
the sliding menus, scrolling & shadowing in both.
Thank GOD it's still available.