Unicode Mode

W

Warren Guffey

We are running Outlook 2003 against Exchange 2003 and recently when we have
setup new systems or had to recreate profiles we have been getting an error
message when they attempt to setup their archive file using the old orginal
one. Here is the message (summarized): "Outlook is runnning in Unicode mode
against Exchange server and cannot archive items to a non-Unicode Outlook
97-2002 Personal Folders archive file."

We followed a standard upgrade path from previous versions of office to the
current and the same for Exchange from 5.5 to 2003. From what I have read
Unicode mode seems to deal with multilingual (SP?) situations in email, we
do not have a need or concern for this ability. What are options for people
with existing archive files? I know I can create a new one but then I have
to move all of the contents of the original to the new and some of these a
pretty large and could take some time. When I check my system settings it
indicates that it is running in non-unicode mode, how does this get set? I
didn't noticing anything during setup for this option. One user had a new
Windows profile created on a system with the same Office install; she had
now problems with the archive under the original profile but when we
recreated her outlook account it gave her this message. We never reinstalled
office at all and this doesn't make sense to me. I can't seem to find any
documentation on how to switch from Unicode to non-Unicode.

I know this is lengthy but I wanted to give as much info as possible. Any
help or advice would be appreciated.

Warren
 
D

Diane Poremsky [MVP]

You can set a key to force outlook to only use ansi formatted psts, but I
would probably just make a new archive pst as it can hold well over 2 GB of
data. As for importing the old archive, why? You can connect to two or more
psts as needed - and if it's in the archive it shouldn't be needed much
anyway (that's why it's archived :)). Include the date of the newest message
contained in the old archive in the file name so you know which archive to
look in when you need to see old data.



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/
 
W

Warren Guffey

The article explains Unicode, its benefits, and how to enforce it but not
how switch back or use non-unicode. I have download the toolbox with the
templates that are mentioned and will experiment.


Roady said:
I think all your questions are answered here;
http://www.microsoft.com/resources/documentation/office/2003/all/reskit/en-us/outb06.mspx

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Warren Guffey said:
We are running Outlook 2003 against Exchange 2003 and recently when we
have setup new systems or had to recreate profiles we have been getting
an error message when they attempt to setup their archive file using the
old orginal one. Here is the message (summarized): "Outlook is runnning
in Unicode mode against Exchange server and cannot archive items to a
non-Unicode Outlook 97-2002 Personal Folders archive file."

We followed a standard upgrade path from previous versions of office to
the current and the same for Exchange from 5.5 to 2003. From what I have
read Unicode mode seems to deal with multilingual (SP?) situations in
email, we do not have a need or concern for this ability. What are
options for people with existing archive files? I know I can create a new
one but then I have to move all of the contents of the original to the
new and some of these a pretty large and could take some time. When I
check my system settings it indicates that it is running in non-unicode
mode, how does this get set? I didn't noticing anything during setup for
this option. One user had a new Windows profile created on a system with
the same Office install; she had now problems with the archive under the
original profile but when we recreated her outlook account it gave her
this message. We never reinstalled office at all and this doesn't make
sense to me. I can't seem to find any documentation on how to switch from
Unicode to non-Unicode.

I know this is lengthy but I wanted to give as much info as possible. Any
help or advice would be appreciated.

Warren
 
R

Roady [MVP]

Yes, but you can enforce it the other way around as well. ;-)

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Warren Guffey said:
The article explains Unicode, its benefits, and how to enforce it but not
how switch back or use non-unicode. I have download the toolbox with the
templates that are mentioned and will experiment.


Roady said:
I think all your questions are answered here;
http://www.microsoft.com/resources/documentation/office/2003/all/reskit/en-us/outb06.mspx

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Warren Guffey said:
We are running Outlook 2003 against Exchange 2003 and recently when we
have setup new systems or had to recreate profiles we have been getting
an error message when they attempt to setup their archive file using the
old orginal one. Here is the message (summarized): "Outlook is runnning
in Unicode mode against Exchange server and cannot archive items to a
non-Unicode Outlook 97-2002 Personal Folders archive file."

We followed a standard upgrade path from previous versions of office to
the current and the same for Exchange from 5.5 to 2003. From what I have
read Unicode mode seems to deal with multilingual (SP?) situations in
email, we do not have a need or concern for this ability. What are
options for people with existing archive files? I know I can create a
new one but then I have to move all of the contents of the original to
the new and some of these a pretty large and could take some time. When
I check my system settings it indicates that it is running in
non-unicode mode, how does this get set? I didn't noticing anything
during setup for this option. One user had a new Windows profile created
on a system with the same Office install; she had now problems with the
archive under the original profile but when we recreated her outlook
account it gave her this message. We never reinstalled office at all and
this doesn't make sense to me. I can't seem to find any documentation on
how to switch from Unicode to non-Unicode.

I know this is lengthy but I wanted to give as much info as possible.
Any help or advice would be appreciated.

Warren
 

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