RESOLUTION
To resolve this issue, follow these steps.
NOTE: After you follow these steps, you may have to re-create many of your
dialing locations.
WARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own risk.
Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
In Registry Editor, expand the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Telephony\Locat
ions
On the Registry menu, click Export Registry File.
In the File name box, type locations, and then click Save.
NOTE: You can restore this registry subkey by double-clicking the
Locations.reg file that you saved.
Under the Locations subkey, delete all Locationx folders (where x is a
number) except for Location1 and Location2. For example, if the Locations
registry subkey listing is similar to the following -Locations
|
|-- Location1
|-- Location2
|-- Location3
|-- Location4
delete the Location3 and Location4 subkeys.
To delete a subkey, right-click the Locationx folder, and then click Delete.
Click Yes to confirm the deletion.
Rename the Location1 registry subkey as Location0 (zero). To rename a
subkey, right-click it, and then click Rename.
Rename the Location2 registry subkey as Location1.
NOTE: The Locations subkey should appear as follows: -Locations
|
|-- Location0
|-- Location1
Click the Locations registry subkey.
In the right pane of the Registry Editor window, right-click CurrentID, and
then click Modify. In the Value data box, type 1, and then click OK.
Right-click LocationListVersion, and then click Modify. In the Value data
box, type 2, and then click OK.
Right-click NextID, and then click Modify. In the Value data box, type 4,
and then click OK.
Right-click NumEntries (if it is present), and then click Delete. Click Yes
to confirm the deletion.
On the Edit menu, point to New, and then click DWORD Value.
Type NumEntries, and then press ENTER.
Right-click NumEntries, and then click Modify. In the Value data box, type
2, and then click OK.
In the left pane of the Registry Editor window, expand the Location1 subkey
that is under Locations.
If the AreaCodeRules subkey is not listed under Location1, follow these
steps:
Click the Location1 subkey (to select it if it is not already selected).
On the Edit menu, point to New, and then click Key.
Type AreaCodeRules, and then press ENTER.
Quit Registry Editor.
Restart the computer.
MORE INFORMATION
Contact Novell to obtain GroupWise 5.5 Enhancement Pack Service Pack 2
(G55esp2.exe for English only or G55esp2m.exe for multilingual).
For information about how to contact Novell, Inc., click the appropriate
article number in the following list to view the article in the Microsoft
Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
For additional information about this issue, browse to the following Novell
Web site:
http://support.novell.com/cgi-bin/search/searchtid.cgi?10051906.htm
Microsoft provides third-party contact information to help you find
technical support. This contact information may change without notice.
Microsoft does not guarantee the accuracy of this third-party contact
information.
The third-party products that are discussed in this article are manufactured
by companies that are independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or reliability of these
products.
