Unable to Update Internet Explorer 5 to Internet Explorer 6

[peters]

I have recently tried to upgrade IE5 to IE6 by downloading
and running the IE6 setup program from the Microsoft
support website. However this failed and whenever I try to
reinstall it I get the the following message:

"A previous installation has pending work requiring a
reboot. You will have to complete this installation before
continuing. Setup will now close"

Rerunning the program, shutting down and restarting does
not work. If I try to reinstall an earlier version of IE
I get this message:

"Setup has detected an earlier version of Internet
Explorer already installed on this system. Setup cannot
continue."

However IE6 is NOT present and there is nothing in
the "add/Remove programs" option in Control Panel to
uninstall.

In other words I am effectively stuck in an infinite loop,
unable to install or uninstall IE6 or any other version of
IE. Is there an answer to this problem?

 

[ILangs]

Hi,

Sugg 1:
If you have IE 5.0, uninstall it before installing IE 6.0.
Sugg 2:
If there is no IE 5.0, IE 3.0 should be there by default.
Just upgrade IE 6.0
Sugg 3:
Install SP, before installing IE 6.0

 

[Carrie Garth \(MVP\)]

Hi Peter,

Before (re) running Internet Explorer 6 setup, delete any PendingFileRenameOperations
values in the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager

For more information, see the following Microsoft Knowledge Base Article:

KB312444 - Error Message: A Previous Installation Has Pending Work Requiring a Reboot
http://support.microsoft.com/?scid=312444

--
Carrie Garth, Microsoft MVP for Windows 2000
-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- c x g

: "peters" <peter.shine AT derbyshiredales DOT gov DOT uk>
: Wrote in message : Sent: Thursday, July 10, 2003 07:12 AM
: I have recently tried to upgrade IE5 to IE6 by downloading
: and running the IE6 setup program from the Microsoft
: support website. However this failed and whenever I try to
: reinstall it I get the the following message:
:
: "A previous installation has pending work requiring a
: reboot. You will have to complete this installation before
: continuing. Setup will now close"
:
: Rerunning the program, shutting down and restarting does
: not work. If I try to reinstall an earlier version of IE
: I get this message:
:
: "Setup has detected an earlier version of Internet
: Explorer already installed on this system. Setup cannot
: continue."
:
: However IE6 is NOT present and there is nothing in
: the "add/Remove programs" option in Control Panel to
: uninstall.
:
: In other words I am effectively stuck in an infinite loop,
: unable to install or uninstall IE6 or any other version of
: IE. Is there an answer to this problem?
: