Unable to uninstall software

G

Guest

Hi All
I don't know if I am posting this in the correct area but don't know where
else to.
Am trying to temporarily uninstall a software program (Hallmark card studio
deluxe 3) by going to.. add/remove and also start/programs/uninstall but am
getting the following note, "error extracting support files", and "the
system cannot find file specified". Can anyone help this computer novice out.
Thanks.
Franktee
 
L

Lanwench [MVP - Exchange]

In
Franktee said:
Hi All
I don't know if I am posting this in the correct area but don't know
where else to.
Am trying to temporarily uninstall a software program (Hallmark card
studio deluxe 3) by going to.. add/remove and also
start/programs/uninstall but am getting the following note, "error
extracting support files", and "the system cannot find file
specified". Can anyone help this computer novice out. Thanks.
Franktee

If you have access to the installation media, try reinstalling the app, and
then uninstall it.
 
R

Rock

Franktee said:
Hi All
I don't know if I am posting this in the correct area but don't know where
else to.
Am trying to temporarily uninstall a software program (Hallmark card studio
deluxe 3) by going to.. add/remove and also start/programs/uninstall but am
getting the following note, "error extracting support files", and "the
system cannot find file specified". Can anyone help this computer novice out.
Thanks.
Franktee

Reinstall then uninstall.
 

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