uninstall software

[BBran]

Hello,

I am using XPSP3. I am trying to uninstall some software via the add/remove programs in control panel but get an error that says
"setup encountered an error and needs to close". I get the same error if I use the software's uninstall program. Any ideas how to
get this uninstalled?

 

[Paul Calcagno]

Hi BBran. I had the same issue a few months ago. One of the Newsgroup MVP's
suggested I download a free copy of `Revo Uninstaller'. I did and it works
great. Works on XP or Vista. Here's a link to follow:

http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html

Just paste it into your browser's address bar to download. Once installed
open it and it will create a list of everything on your machine that can be
uninstalled. Click on the one you want and select `uninstall' and sit back
and watch it work.
PaulC

 

[PA Bear [MS MVP]]

What software?

 

[Bill in Co.]

That might be helpful to know. Hopefully it's not Norton.
He could try RevoUninstaller, OR perhaps try reinstalling then uninstalling
it again, assuming it's a problem specific to that software.

 

[BBran]

Thanks to everyone for your suggestions. In the meantime, I was able to find a way to uninstall it, using a round about way to what
the manufacturer defaulted.


That might be helpful to know. Hopefully it's not Norton.
He could try RevoUninstaller, OR perhaps try reinstalling then uninstalling
it again, assuming it's a problem specific to that software.