Unable to stop USB hard drive

[simonc]

I raised this before but unfortunately didn't get any replies which helped
solve the problem. I now have some more information.

The problem is that every time I try to remove a USB portable hard drive and
use the Safely Remove Hardware icon I get a message that the device Generic
Volume cannot be stopped. This although I have no applications open.

I've now discovered that if I have the USB device already plugged in when I
boot the computer it gets locked as described above. However, if I plug in
the drive after booting up and logging on then I can eject it at will with no
problems. What might be the application which would be locking the disk drive
only when it is there as the computer is switched on?

Grateful for any suggestions.

 

[smlunatick]

I raised this before but unfortunately didn't get any replies which helped
solve the problem. I now have some more information.

The problem is that every time I try to remove a USB portable hard drive and
use the Safely Remove Hardware icon I get a message that the device Generic
Volume cannot be stopped. This although I have no applications open.

I've now discovered that if I have the USB device already plugged in whenI
boot the computer it gets locked as described above. However, if I plug in
the drive after booting up and logging on then I can eject it at will with no
problems. What might be the application which would be locking the disk drive
only when it is there as the computer is switched on?

Grateful for any suggestions.

Locate, download and install Unlocker. This would help to tell you
what application is blocking access to disconnect the drive(s).

As a added note: If you have InCD, it seems to like to access all the
drives regardless if it is not RW drive.

 

[Frank Saunders MS-MVP IE,OE/WM]

I raised this before but unfortunately didn't get any replies which helped
solve the problem. I now have some more information.

The problem is that every time I try to remove a USB portable hard drive
and
use the Safely Remove Hardware icon I get a message that the device
Generic
Volume cannot be stopped. This although I have no applications open.

I've now discovered that if I have the USB device already plugged in when
I
boot the computer it gets locked as described above. However, if I plug in
the drive after booting up and logging on then I can eject it at will with
no
problems. What might be the application which would be locking the disk
drive
only when it is there as the computer is switched on?

With me that usually means that I have the drive open in Windows Explorer.

 

[Patrick Keenan]

I raised this before but unfortunately didn't get any replies which helped
solve the problem. I now have some more information.

The problem is that every time I try to remove a USB portable hard drive
and
use the Safely Remove Hardware icon I get a message that the device
Generic
Volume cannot be stopped. This although I have no applications open.

I've now discovered that if I have the USB device already plugged in when
I
boot the computer it gets locked as described above. However, if I plug in
the drive after booting up and logging on then I can eject it at will with
no
problems. What might be the application which would be locking the disk
drive
only when it is there as the computer is switched on?

Grateful for any suggestions.

If you have System Restore monitoring that drive, that can contribute to
this problem. And be sure that it's not open in Explorer, it's not being
scanned for malware, etc.

HTH
-pk

 

[simonc]

Thank you for this. What a wonderful programme Unlocker is.

The application blocking the drive was called crypserv.exe. What is that and
what does it do? Whatever it is Unlocker successfully unlocked it and allowed
me to stop the drive.

 

[Bob I]

http://www.google.com/search?hl=en&q=crypserv.exe&btnG=Google+Search&aq=f&oq=

 

[smlunatick]

Thank you for this. What a wonderful programme Unlocker is.

The application blocking the drive was called crypserv.exe. What is that and
what does it do? Whatever it is Unlocker successfully unlocked it and allowed
me to stop the drive.

A quick search seems to indicate that this might be a security package
for another application:

http://searchtasks.answersthatwork.com/tasklist.php?File=CrypServ