Unable to send outgoing messages

[Billy Whizz]

Hi. Hoping you can help me. I'm running Windows Vista Home Premium on my
laptop. When i'm at home using wi-fi i can send outgoing messages & receive.
However when away from home using wi-fi anywhere else, i can only receive
messages and not send them it comes up with the following error message-- An
unknown error has occurred. Subject 'greetings from the South', Account:
'pop3.tiscali.co.uk', Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Server
Response: '554 Your IP (217.28.34.132) is being blocked because of excessive
spam e-mail traffic.', Port: 25, Secure(SSL): No, Server Error: 554, Error
Number: 0x800CCC6F.
This is driving me nuts as i'm away from home most of the time and unable to
send out mail messages.
I've turned my antivirus off to see if it was that but to no avail.....Can
you help please?
Thank you
BW

 

[mac]

Hi. Hoping you can help me. I'm running Windows Vista Home Premium on my
laptop. When i'm at home using wi-fi i can send outgoing messages &
receive.
However when away from home using wi-fi anywhere else, i can only receive
messages and not send them it comes up with the following error message--
An
unknown error has occurred. Subject 'greetings from the South', Account:
'pop3.tiscali.co.uk', Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Server
Response: '554 Your IP (217.28.34.132) is being blocked because of
excessive
spam e-mail traffic.', Port: 25, Secure(SSL): No, Server Error: 554, Error
Number: 0x800CCC6F.
This is driving me nuts as i'm away from home most of the time and unable
to
send out mail messages.
I've turned my antivirus off to see if it was that but to no avail.....Can
you help please?
Thank you
BW

You could try shutting off your connection and rebooting your PC.

You need to speak to Tiscali about this because the error says.
"Your IP (217.28.34.132) is being blocked because of excessive spam e-mail
traffic"

 

[Countrygrl-Kim]

I am having the same issue... And I also have Vista... My emails aren't going
out and it's driving me nuts also.... They are very important emails so I
have to get them out.... What do I do to fix this..... Someone Please Help.

 

[Guest]

If you're getting the same error message, talk to your email provider (who
is probably also your internet provider) about it.

If you're getting a different error message, show us the entire error
message.

 

[Gary VanderMolen]

SMTP use while away from your home ISP can be a big problem.
Here are some workarounds:
1. Use webmail for sending while traveling.
2. Get a free Gmail account, configure it for POP access, and
use it for your away-from-home sending chores.
3. Use the SMTP server belonging to your travel connection
(not very practical, unless it's a long term use).

 

[Billy Whizz]

I've finally solved this problem as i'm sat here on a train heading North
from London, it was my antivirus software....(AVG) This is how i solved
it...Went into AVG Control Centre, Highlighted E-mail scanner, properties,
then properties again, then the server tab, highlight smtp and it told me
that port 25 was inactive, so i then pressed modify and theres a tick box
saying to activate the server. i did that and now it works.....simple when
you know how.....not! another way maybe to ask your antivirus software to not
scan out going mails...although i didn't try this.
This could be the same with other antivirus software...
Hope this helps countrygrl-Kim.
BW

 

[Gary VanderMolen]

As has been posted here numerous times, AVG is compatible only
when installed using its custom install, where you can unselect the
email scanning module.