Unable to send e-mail

  • Thread starter Thread starter Bernice Day
  • Start date Start date
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Bernice Day

The connection to the server has failed. Subject ' Mayan Riviera on Dec.
2nd', Account: 'shawmail', Server: 'pop.shaw.ca', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E


I am using a laptop and connected to a wireless router attached to another's
computer. I am able to use the Internet and receive e-mails. Any
suggestions?

Thank you
 
Bernice Day said:
The connection to the server has failed. Subject ' Mayan Riviera on Dec.
2nd', Account: 'shawmail', Server: 'pop.shaw.ca', Protocol: SMTP, Port:
25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E


I am using a laptop and connected to a wireless router attached to
another's computer. I am able to use the Internet and receive e-mails.
Any suggestions?

Thank you
Click to expand...

Use the SMTP server name of the 'another's PC', in to your account.

On another's PC, Tools>accounts>select another's account>server tab>copy the
SMTP server name.

On your PC>Same path>paste another's SMTP server name.

Remember your Original SMTP server, so that you can change it back when you
are connecting at home.
 
What you experienced is normal. As a general rule, the owner of
the SMTP server must be the same as the one providing your Internet
connection at that moment. For more on this see
http://www.postcastserver.com/help/Port_25_Blocking.aspx

The available workarounds when sending away from home are as follows:

1. Use webmail for sending (via your browser).
2. Ask your home ISP if they have a port other than '25' for SMTP.
3. If you use the same away-from-home connection frequently, substitute
the SMTP server belonging to that connection. This is a bit tricky, but if you
want to go that route, I can provide more details.
4. If you frequently send from multiple locations, get a free Gmail account,
configure it for POP access, and use it for your sending chores.
Gmail uses port 465 for SMTP, which is not blocked like port 25 is.
 
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