sending e-mail

[glennd]

I can receive e-mails but cannot send. Error message is -

The connecton to the server has failed. Subject 'Re', Account:
'popwindstream.net(1)', Server: 'smtp.windstream.net',
Protocol: SMTP, Port:25, Secure(SSL): Yes, Socket Error:
10060, Error Number 0x800CCC0E

 

[Gary VanderMolen [MVP]]

Why have you enabled the SSL option? I see no evidence here:
http://windstream.custhelp.com/app/answers/detail/a_id/159/session/L3NpZC9UdXpKOENXag==
that your server supports it.
Go to Tools, Accounts, select that account, Properties, Advanced,
then uncheck the SSL option.

 

[glennd]

made changes but (SSL) still appears in error messag

 

[Gary VanderMolen [MVP]]

If "(SSL): Yes" still appears in the error message, than either you
haven't really unchecked it, or else something is preventing that
change from being saved.

When you go back into the Advanced settings, does it show
the SSL option as checked?

Your antivirus program or one of your other security programs
may be blocking writes to the registry. Changes can't be saved if
they can't be written to the registry.
Some of the security programs known to do this are:

Ad-Aware Ad-Watch
IBM Access Connections
Kaspersky
McAfee VirusScan and/or Antispyware
Norton AV
Spyware Blaster
Spybot> Tools> IE Tweaks
Spybot- Teatimer
Spy Sweeper
Spyware Doctor
Zone Alarm (free) 6.5, reported to be fixed in later versions.

Are you running any of those?

 

[glennd]

I was incorrect. The yes does not appear in error message. I do have McAfee.

 

[gary]

how do this help there is no solution to the problem? i'm recieving the same
type of message. i have post ed 9 threads to go out and they are still waitng
to go out help me!

 

[slk759]

It would be more helpful if we could see your exact error message as they
are seldom "exactly the same", and "similar" is not close enough to
recommend a fix for your issue. Copy and paste the error you get when you
try to send. Also provide the name of your email provider (just the part
after the @ symbol), and who your ISP is for proper analysis.

 

[Gary VanderMolen [MVP]]

Since your error message has changed from what it was before,
please post the new error message in its entirety.

 

[Gary VanderMolen [MVP]]

Sorry, "same type of message" doesn't cut it for the purpose of
troubleshooting. We will need to see the complete error message.