Outgoing messages stuck in outbox

[Outgoing e-mail issue]

Cannot send e-mail.
Can receive e-mail; can access the internet.

The connection to the server has failed. Subject 'Re: NE GA Arts Tour
seeking Indp. Conractor', Account: 'pop.windstream.net (1)', Server:
'smtp.windstream.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error: 10013, Error Number: 0x800CCC0E

Please advise.

 

[Gary VanderMolen]

Looks like you are running into a port 25 block. When you got that error
message, was your Internet connection being obtained from Windstream?
If not, what you experienced is normal. As a general rule, the owner of
the SMTP server you are using must be the same as the entity providing
your Internet connection at that moment. For more on this see
http://www.postcastserver.com/help/Port_25_Blocking.aspx

The available workarounds when sending away from home are as follows:

1. Use webmail for sending (via your browser).
2. Ask your home ISP if they have a port other than '25' for SMTP.
3. If you use the same away-from-home connection frequently,
substitute the SMTP server belonging to that connection. This is a bit
tricky, but if you want to go that route, I can provide more details.
4. If you frequently send from multiple locations, get a free Gmail account,
configure it for POP access, set it up in Windows Mail, and use that for
your sending chores. Gmail uses port 465 for SMTP, which is not blocked
like port 25 is.

 

[Outgoing e-mail issue]

My internet provider is windstream. The port has worked at other locations
other than my home.

I thought this might have something to do with the Norton anti virus so I
uninstalled. I have not installed a new antivirus. Any suggestions?

 

[Outgoing e-mail issue]

additionally, the internet service provider I am using here is TDS.

 

[Gary VanderMolen]

So you were sending from home when you got that error?

Not all locations have implemented port 25 blocking as of yet, but more
do so every day, so what worked yesterday may not work today.

Make sure all your settings agree with these instructions:
http://windstream.custhelp.com/cgi-...WFyY2hfdGV4dD1tYWlsc2V0dXA*&p_li=&p_topview=1

or short URL: http://tinyurl.com/ycdsksq

Any uninstall of a Norton security program must be followed by using
their special debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

 

[Gary VanderMolen]

Ahhh, now the truth comes out.
TDS is likely to block any attempt to use a port 25 server not owned by
TDS. Assuming TDS is your Internet connection provider most of the
time, the easiest solution is to substitute the TDS SMTP server for
smtp.windstream.net.