Emails won't send - error message

[LeighW]

My emails won't send. I downloaded the one fix and did the workaround and
nothing has worked. I am using windstream for internet access and am on a
laptop with wireless internet if that matters.

here is the error message:
The connection to the server has failed. Subject 'Fw: It's a BOY! And
pre-planning', Account: 'pop.windstream.net', Server: 'smtp.windstream.net',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number:
0x800CCC0E

Can anyone help with this?

 

[Gary VanderMolen]

When you get that error message, is your laptop obtaining its Internet
connection from Windstream, or are you away from home, using some
random Wi-Fi hotspot?

Which antivirus are you running?

 

[Peter Foldes]

Leigh

Using Symantec(Norton) or MacAfee product by any chance??


Disable your Antivirus email scanning for incoming or outgoing emails. Better still uninstall the Antivirus and then re-install without the email integration.

Scanning of emails is redundant. Your resident Anti Virus will still catch the nasties that want to get in .



Run this McAfee removal tool:
http://ts.mcafeehelp.com/faq3.asp?docid=408302

Norton Removal Tool
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039