A
Alexander's Camper Sales
I have an HP Desktop Pavilion xg992 with XP Home updated to SP2.
I'm having a problem printing with Microsoft Fax. I've been able to use fax
to print documents, but it just quit working. I click on print and choose
the fax printer, the fax wizard opens and I'm able to preview the document.
However, after clicking Finish, nothing happens. The Fax Monitor doesn't
open and the fax doesn't show up in the console Outbox. In control panel,
under Printers and Fax, the fax printer shows document pending.
The modem works fine. I can dial any number (including the fax machine).
There is no local printer other than the fax printer. There used to be a
network printer, but it has been deleted.
I have removed fax in Windows components and added it, configured it,
uninstalled modem and com ports and reinstalled them. Nothing seems to make
any difference. Sometimes there is an error in event viewer about the fax
printer monitor failed to connect to the fax service.
I tried HP Chat Support but they didn't understand what I was asking.
Can anyone help?
I'm having a problem printing with Microsoft Fax. I've been able to use fax
to print documents, but it just quit working. I click on print and choose
the fax printer, the fax wizard opens and I'm able to preview the document.
However, after clicking Finish, nothing happens. The Fax Monitor doesn't
open and the fax doesn't show up in the console Outbox. In control panel,
under Printers and Fax, the fax printer shows document pending.
The modem works fine. I can dial any number (including the fax machine).
There is no local printer other than the fax printer. There used to be a
network printer, but it has been deleted.
I have removed fax in Windows components and added it, configured it,
uninstalled modem and com ports and reinstalled them. Nothing seems to make
any difference. Sometimes there is an error in event viewer about the fax
printer monitor failed to connect to the fax service.
I tried HP Chat Support but they didn't understand what I was asking.
Can anyone help?