Unable to Add or Remove Windows Components in XP Pro

[Ian]

Hello

I am having real trouble adding or removing Windows Compnenets.

When I use this wizard and select the components I want to add or remove (it
doesn't seem to matter which ones), and I then click the Next button, XP
starts the process of installing or removing the components (as expected).

However, a dialog box appeas stating that 'Setup cannot copy the file xxxx'
(where xxxx is the file name), and is looking in C:\i386 folder.

I have checked this folder and the file it says it cannot find is in this
folder. I have also browsed to my Windows XP cd, but the same error occurs.

Does anyone know how to fix this? Otherwise will I have to reformat the
hard disk and start again (maybe with Linux?).

RSVP

Ian

 

[Carey Frisch [MVP]]

Insert your Windows XP CD in the CD Drive and use
the setup menu to install Windows components.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

--------------------------------------------------------------------------------

:

| Hello
|
| I am having real trouble adding or removing Windows Compnenets.
|
| When I use this wizard and select the components I want to add or remove (it
| doesn't seem to matter which ones), and I then click the Next button, XP
| starts the process of installing or removing the components (as expected).
|
| However, a dialog box appeas stating that 'Setup cannot copy the file xxxx'
| (where xxxx is the file name), and is looking in C:\i386 folder.
|
| I have checked this folder and the file it says it cannot find is in this
| folder. I have also browsed to my Windows XP cd, but the same error occurs.
|
| Does anyone know how to fix this? Otherwise will I have to reformat the
| hard disk and start again (maybe with Linux?).
|
| RSVP
|
| Ian
|
|

 

[Ian]

Hello Carey

Thanks for responding.

I have tried what you have suggested and I still get the same error. Any
other suggestions anyone?

Thanks

Ian

 

[Carey Frisch [MVP]]

You cannot add a Windows component in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;884018

This problem occurs because the security database is corrupted.
To resolve this issue, contact Microsoft Product Support Services
to obtain a hotfix package. There will be no charge if you specifically
mention KB884018.

Contact Microsoft
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

------------------------------------------------------------------------------

:

| Hello Carey
|
| Thanks for responding.
|
| I have tried what you have suggested and I still get the same error. Any
| other suggestions anyone?
|
| Thanks
|
| Ian