cannot install windows components

[Y.I]

I con`t install any of the windows components from Add/Remove Programs list
(Windows Components)
the error massage is "cannot read the file in \service pack files\i386 "
that really exist .

 

[Guest]

Are you trying this from control panel?
I know it can be done from install CD also.

 

[Y.I]

Thanks for your help
I already tried to install from the control panel and from CD as well. It
didn't help.
y.i.

 

[Guest]

there was a post a few days ago dealing with "Installing Windows Components".
The error was a little different. Try to look for it.I will try also.
In the mean time try to run Add/remove program from
Start>Run>C:\windows\system32\appwiz.cpl
or
c:\windows\servicepackfiles\i386\appwiz.cpl

What happens?

 

[y.i]

Thanks
Nothing help and I've installed windows Xp again. but after installing
updates the problem occurred again.
anyone knows?

 

[Guest]

It worked OK until you installed updates?

Do this:
Start>Run>cmd okay, enter
Type: expand f:\i386\appwiz.cp_ c:\windows\system32\appwiz.cp
should see file expanded.
type: exit

where "F" is your cdrom drive and "C" is your windows location

Try to run Add/remove programs

If this doesn't work, let me know.

 

[y.i]

Thank you
at this time everyting go good, I've removed and install again the
components.
thaks again

 

[Guest]

Not sure what you mean "removed and installed components"?
I thought that was your problem?

How did you did it?

 

[y.i]

As I wrote before, I installed windows Xp again. but after installingWhen I tried to send fax the computer freezed. Then I removed and installed
fax service but the same fax problem occur again. I solved this problem by
removing all the updates (security and hotfix).
Do anyone know which update cause this problem?
thanks
Y.I.

 

[y.i]

kb896358

As I wrote before, I installed windows Xp again. but after installing
When I tried to send fax the computer freezed. Then I removed and
installed fax service but the same fax problem occur again. I solved this
problem by removing all the updates (security and hotfix).
Do anyone know which update cause this problem?
thanks
Y.I.

 

[y.i]

update kb896358 cause this problem

kb896358