Two issues: Won't open .wmv, .wma, .avi files and crashes...

[Bone_Dry]

First: When I attempt to import a .wmv, .wma, .avi I get "[file] cannot be
imported because the codec required to play the file is not installed on your
computer" and it will not give me either an error code or the option for web
help, so I don't even know what the issue is. I'm not sure if it does this
with all other media types, because I don't really have files of other media
types, but it *will* import .mp3.

Second: Whenever I attempt to make an audio or music file (simply by
importing a song and saving it without any added video), MM crashes. It does
this just at the first part, where one is choosing the name and the save
location for the file, not even the format.

Any suggestions for remedies?

 

[John Inzer]

First: When I attempt to import a .wmv, .wma, .avi I get "[file]
cannot be imported because the codec required to play the file is not
installed on your computer" and it will not give me either an error
code or the option for web help, so I don't even know what the issue
is. I'm not sure if it does this with all other media types, because
I don't really have files of other media types, but it *will* import
.mp3.

Second: Whenever I attempt to make an audio or music file (simply by
importing a song and saving it without any added video), MM crashes.
It does this just at the first part, where one is choosing the name
and the save location for the file, not even the format.

Any suggestions for remedies?

==============================
Maybe the following articles will offer some ideas:

Movie Maker 2 Crashes and Hangs
http://tinyurl.com/bqgyx
or...
http://www.papajohn.org/MM2-Issues-Acceleration-and-Codecs.html

Movie Maker always has to close
http://tinyurl.com/fw76b
or...
http://groups.google.com/group/microsoft.public.windowsxp.moviemaker/msg/ae88267a9e023836


--


John Inzer MS-MVP
Digital Media Experience

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