TS users cannot set default printer

[michiel.prins]

Hi crew,

I've tried googling for the answer, but I cannot find any references to
my problem (though many other default printer issues are present).

I have set up a Windows 2003 server/terminal server combo. Printers are
set up on the dc, and mapped with KIX during the login script on the
ts. Now comes the problem:

When I log on (all logons via RDP) to the TS as 'Administrator', I can
set a default printer as expected. When I logon as any Domain User, I
cannot set the default printer. Not with the logon script, and not in
settings->printers. When I try it at Printers and Faxes (right click
printer->set default) the printer does not get 'ticked', whichever
printer I choose.

I have tried the following: disabling domain security policy, adding
Power User and/or administrator rights to Domain Users, creating new
users, moving users out of the custom OU to Users. I have checked
printer rights, tried different port types etc...

What really puzzles me, is that the user Administrator can select a
default printer, but other users in the Administrators or Domain Admins
group cannot...

I found a posting in this group dating 2.5 yrs ago from someone who had
the same problem and later posted that he solved the problem... but
forgot to post the solution...


Can anyone shed some light? Maybe I'm missing the obvious, but I have
installed numerous teminal servers and this is the first time this
comes up! My client is getting annoyed about the time it takes me to
solve this so any help is appreciated.


Regards,
Michiel

 

[michiel.prins]

One of my coworkers has found the solution! For some reason, the
following registry key did not exist:

HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows

It has to do with some windows update, after which certain registry
keys cannot be accessed/added. One of those "Microsoft has acknowledged
this to be a problem (and we're not doing anything about it") cases.

Anyhow, it's solved. Thanks fore reading this.

Regards,
Michiel

(e-mail address removed) schreef:

 

[Vera Noest [MVP]]

I'm glad that you were able to solve the problem, Michiel!
Do you have a KB article number about this? The problem doesn't
sound familiar to me.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

(e-mail address removed) wrote on 04 okt 2005 in
microsoft.public.win2000.termserv.clients:

 

[michiel.prins]

Vera,

I'm sorry, but I cannot find the article anymore. I was working on this
with 3 collegues and don't remember exactly how we got to the solution.


Regards,
Michiel


Vera Noest [MVP] schreef:

 

[tbowness]

Vera,

I'm sorry, but I cannot find the article anymore. I was working on this
with 3 collegues and don't remember exactly how we got to the solution.


Regards,
Michiel


Vera Noest [MVP] schreef:

 

[Lxocram]

Kb

more info on
http://support.microsoft.com/kb/933996

 

[isotope]

Thanks! This fixed the same problem on a Windows Vista laptop. After adding the "Windows" registry key as you described and a reboot I was able to select default printer again!