Troubleshoot windows mail

[help]

I'm unable to send emails in my windows mail. When i select 'send/receive' a
pop-message comes up telling me:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: hi',
Account: 'pop3.mweb.co.za', Server: 'smtp.vodacom.co.za', Protocol: SMTP,
Server Response: '554 5.7.1 <[email protected]>: Recipient address
rejected: Access denied', Port: 25, Secure(SSL): No, Server Error: 554, Error
Number: 0x800CCC79

What can i do to fix this problem?

 

[simin c]

It seems a lot of us havin this problem sinc this morning, cant find out
why....

 

[Gary VanderMolen]

When you got that error message was your Internet connection being
supplied by Vodacom? If yes:
Make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication" must be checked.

 

[Gary VanderMolen]

If you would like some custom help:
Right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

 

[amma4]

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Nick's
powerpoint ', Account: 'pop-server.wi.rr.com', Server:
'smtp-server.wi.rr.com', Protocol: SMTP, Server Response: '550 Invalid
recipient: <[email protected]>', Port: 25, Secure(SSL): No, Server Error:
550, Error Number: 0x800CCC79

 

[Gary VanderMolen]

I checked that email address and his mail server said:
"Invalid mailbox: (e-mail address removed)"
It appears your recipient may have closed his account.

Are you able to send mail to other recipients?

--
Gary VanderMolen, MS-MVP (Mail)

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Nick's
powerpoint ', Account: 'pop-server.wi.rr.com', Server:
'smtp-server.wi.rr.com', Protocol: SMTP, Server Response: '550 Invalid
recipient: <[email protected]>', Port: 25, Secure(SSL): No, Server Error:
550, Error Number: 0x800CCC79

If you would like some custom help:
Right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

 

[patsy]

Gary
Thank you very much this took care of my problem.
patsy

When you got that error message was your Internet connection being
supplied by Vodacom? If yes:
Make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication" must be checked.

--
Gary VanderMolen, MS-MVP (Mail)

I'm unable to send emails in my windows mail. When i select 'send/receive' a
pop-message comes up telling me:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: hi',
Account: 'pop3.mweb.co.za', Server: 'smtp.vodacom.co.za', Protocol: SMTP,
Server Response: '554 5.7.1 <[email protected]>: Recipient address
rejected: Access denied', Port: 25, Secure(SSL): No, Server Error: 554, Error
Number: 0x800CCC79

What can i do to fix this problem?

 

[Gary VanderMolen]

You're very welcome, Patsy. Glad to have helped.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen

Gary
Thank you very much this took care of my problem.
patsy

When you got that error message was your Internet connection being
supplied by Vodacom? If yes:
Make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication" must be checked.

--
Gary VanderMolen, MS-MVP (Mail)

I'm unable to send emails in my windows mail. When i select 'send/receive' a
pop-message comes up telling me:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: hi',
Account: 'pop3.mweb.co.za', Server: 'smtp.vodacom.co.za', Protocol: SMTP,
Server Response: '554 5.7.1 <[email protected]>: Recipient address
rejected: Access denied', Port: 25, Secure(SSL): No, Server Error: 554, Error
Number: 0x800CCC79

What can i do to fix this problem?

 

[Bob]

In "Details" view right click on a column and add "Given Name".

 

[Dave]

In the Contacts folder:
Change the View to "Details".
Right-click on the "Name" column heading, click on "First Name", then click
on "Last Name"
Click on the "Last Name" heading to sort by that, or click on "First Name"
heading to sort by that.

In a Create Mail window:
Click on To:
Click on the "Name" column heading... it cycles thru 4 different sorts

In the Contact Properties:
click on the down arrow at the end of the Full Name box

 

[Mike Hable]

I am having the same problem. It started about 4 days ago. Does anyone have
any suggestions?

this is my error message: The message could not be sent. The
authentication setting might not be correct for your outgoing e-mail [SMTP]
server. For help solving this problem, go to Help, search for "Troubleshoot
Windows Mail", and read the "I'm having problems sending e-mail" section. If
you need help determining the proper server settings, please contact your
e-mail service provider.

The rejected e-mail address was '[email protected]'. Subject 'sd',
Account: 'pop-server.new.rr.com', Server: 'smtp-server.new.rr.com', Protocol:
SMTP, Server Response: '501 5.5.2 MAIL FROM syntax error', Port: 25,
Secure(SSL): No, Server Error: 501, Error Number: 0x800CCC78

 

[Gary VanderMolen \(MVP\)]

You have an illegal period after the @ symbol:
[email protected]

 

[gcolorado]

--
colorado

 

[mac]

when i open my windows mail the dial up box pops up and i cannot receive
mail i have highspeed internet can anyone please tell me how to get rid
of the box thanks

Go to the Tools Menu>Accounts>select your account>Properties
button>Connection tab, remove the checkmark from "always connect
using">apply>OK.