Troubles with XP

[Guest]

Over the past few days I have had a many different error messages appearing
on start-up and shutdown and would like to fix each of them in turn. The
first one occurs during start-up, but does not stop the start-up process.
The message is headed RUNDLL the message in the box is .... "Error loading
w020985c.dll The specified module could not be found"

Could I please get some help from people who know the intricacies of Windows
XP ..... thank you in advance for your assistance.

 

[S.Sengupta]

w020985c.dll is not a part of Windows.
Scan your system with latest versions of Spybot,Search and
Destroy,CWShredder as well as with Adaware.Run all of them in Safe mode.


regards,
S.Sengupta[MS-MVP]

 

[Guest]

This .dll file doesn't appear to be part of windows, I suggest you get an
antispyware package like adaware and or spybot S&D and scan your system
completly

 

[Frank Saunders, MS-MVP OE]

Over the past few days I have had a many different error messages
appearing
on start-up and shutdown and would like to fix each of them in turn. The
first one occurs during start-up, but does not stop the start-up process.
The message is headed RUNDLL the message in the box is .... "Error loading
w020985c.dll The specified module could not be found"

Could I please get some help from people who know the intricacies of
Windows
XP ..... thank you in advance for your assistance.

Looks like a malware infection.
So How Did I Get Infected Anyway?
http://www.wilderssecurity.com/showthread.php?t=27971

Help with Hijackware
All MS - MVP Sites.
http://aumha.org/a/parasite.htm
(http://aumha.org/a/quickfix.htm)
http://www.elephantboycomputers.com/page2.html#Removing_Malware
(http://mvps.org/winhelp2002/unwanted.htm)
(http://inetexplorer.mvps.org/darnit.html)
(http://www.mvps.org/sramesh2k/Malware_Defence.htm)

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315