Trouble Getting Windows Internet Explorer 7?

[Dejola]

I am running Windows XP (SP2). I have been trying since last night to
upgrade to Windows Internet Explorer without success. I go through the
whole process and download and install various updates, validation,
etc., and finally I start the Explorer 7 downoad process, which just
hangs. I've left it running and see the pretty green progress dashes
crawling across the screen for over and hour. All I see is 0.00KB of
14.0 megabytes. In oher words, no progress at all.

I contact Microsoft tech support chat, input my product ID (I have a
brand new Thinkpad z61M with an OEM version of Windows XP) and am
informed that I must contact my Thinkpad's manufacturer for support or
pay Microsoft $35.

I contact IBM/Lenovo tech support. They say that the issue belongs to
Microsoft since I am downloading from their site and since I am
otherwise able to surf the net with no problem.

Anybody know what gives?

 

[Alias]

I am running Windows XP (SP2). I have been trying since last night to
upgrade to Windows Internet Explorer without success. I go through the
whole process and download and install various updates, validation,
etc., and finally I start the Explorer 7 downoad process, which just
hangs. I've left it running and see the pretty green progress dashes
crawling across the screen for over and hour. All I see is 0.00KB of
14.0 megabytes. In oher words, no progress at all.

I contact Microsoft tech support chat, input my product ID (I have a
brand new Thinkpad z61M with an OEM version of Windows XP) and am
informed that I must contact my Thinkpad's manufacturer for support or
pay Microsoft $35.

I contact IBM/Lenovo tech support. They say that the issue belongs to
Microsoft since I am downloading from their site and since I am
otherwise able to surf the net with no problem.

Anybody know what gives?

Consider yourself lucky as many people have had a lot of problems with IE7.

Alias

 

[Malke]

I am running Windows XP (SP2). I have been trying since last night to
upgrade to Windows Internet Explorer without success. I go through the
whole process and download and install various updates, validation,
etc., and finally I start the Explorer 7 downoad process, which just
hangs. I've left it running and see the pretty green progress dashes
crawling across the screen for over and hour. All I see is 0.00KB of
14.0 megabytes. In oher words, no progress at all.

I contact Microsoft tech support chat, input my product ID (I have a
brand new Thinkpad z61M with an OEM version of Windows XP) and am
informed that I must contact my Thinkpad's manufacturer for support or
pay Microsoft $35.

I contact IBM/Lenovo tech support. They say that the issue belongs to
Microsoft since I am downloading from their site and since I am
otherwise able to surf the net with no problem.

Anybody know what gives?

You should post your question in the IE7 newsgroup *after* you spend
some time reading through the posts there. The IE7 newsgroup is:

microsoft.public.internetexplorer.general

There are a huge number of posts so it would be smart to start by going
to Google Groups Advanced Search. Use a search term that describes your
problem, constrain the search to the IE7 newsgroup and the date to very
recently.

And no, I'm sorry but I don't have your answer or I would tell you
now. ;-) In the meantime, here are some links that may help:

http://www.ie-vista.com/ - MVP Sandi Hardmeier's site
http://aumha.net/viewforum.php?f=55 - forum
http://aumha.net/viewtopic.php?t=22165 - References, tips
Installation never finishes - http://support.microsoft.com/kb/926716
"Internet Explorer could not be installed" error message -
http://support.microsoft.com/kb/917925

Malke

 

[Tom Porterfield]

I am running Windows XP (SP2). I have been trying since last night to
upgrade to Windows Internet Explorer without success. I go through the
whole process and download and install various updates, validation,
etc., and finally I start the Explorer 7 downoad process, which just
hangs. I've left it running and see the pretty green progress dashes
crawling across the screen for over and hour. All I see is 0.00KB of
14.0 megabytes. In oher words, no progress at all.

I contact Microsoft tech support chat, input my product ID (I have a
brand new Thinkpad z61M with an OEM version of Windows XP) and am
informed that I must contact my Thinkpad's manufacturer for support or
pay Microsoft $35.

I contact IBM/Lenovo tech support. They say that the issue belongs to
Microsoft since I am downloading from their site and since I am
otherwise able to surf the net with no problem.

Anybody know what gives?

You might want to try the direct download link at
http://www.microsoft.com/windows/ie/downloads/default.mspx

 

[Guest]

Dejola,

I just had a similar problem installing IE7, it would go through the whole
downloading and installing normally until it was finished, I was promted to
"reboot", after that all I got was a link icon to a "troubleshooting" IE7
dld'ing problems icon on my desktop, nothing on that page helped me, so I did
something that I don't suggest you do unless you know what your doing, I
cleared my "current user "temp files", which I don't recommend you do if your
PC isn't a "new" install of windows, I've done this before and most if not
all of my programs, MS update, ect., wouldn't work anymore.

Making a long story short, it installed just fine after that.

Hope this helps ya m8.

Junior

 

[Dejola]

My thanks to all who have responded.

I'm using Firefox (1.5) at the moment. I listened to the many, many
people who said I would be better off with Firefox for a variety of
reasons. Somehow in view of the problems I'm having downloading and
installing the Windows Internet Explorer 7 upgrade, I think they were
right.

I just tried again to get 7 installed using the various suggestions
offered here. Still no luck. In fact when I tried to get to the
Microsoft site I was unable to. It just wouldn't load. How in the world
cxan a company like Microsoft with all its resources screw up the
release of its "new and improved" web browser so badly as to alienate
those of us who were (and I emphasize were) willing to give Internet
Explorer a second chance?

I've given up. I'll stick to Firefox 1.5 and move up to 2.0 when they
get he bugs out of it.

Thanks again for all your help.

 

[Dejola]

Made one last atempt to surf on over to
microsoft.public.internetexplorer.general , but my browser wouldn't
take me there. Tried using both IE and FF. That's it for me.