TOSHIBA LAPTOP WILL NOT START

G

Guest

Howdy all. When I try to start my wifes laptop, it will not even power on.
I know the battery is dead so I use the power supply and it still won't start
up. Before this happened, I was getting an error that took me into the
utility screen with all the start modes on it, but when I tried to start
normal or last known good config, it would loop back to the same page. I
also made a boot disk and was able to boot it up and ran Scan Disk and it
found no errors on the hard drive. It worked for a few days, then it went
back to the same thing again. My virus definitions are up to date and I had
no viruses. Any assistance would be greatly appreciated.
 
N

neil

If there are no power lights and you are sure the power supply is working
then I thinks it a job for Toshiba support, or at least a Toshiba repair
centre.

Neil
 
G

Guest

Thanks Neil. The power lights are coming on and you can hold the power
button on, but nothing comes up on the screen.
 
N

neil

Hi Jim,
If the power is on does the CD drive eject if you press the button.

If there is nothing on the screen then it sounds like a hardware problem not
software, I assume that normally you see the word "Toshiba" on the screen as
the bios loads.

If the drive ejects but there is nothing in the screen I still think you
will need a repair centre.

best of luck
Neil
 
G

Guest

Neil, the cd will eject but nothing comes up on the screen. I have the
toshiba recovery cd that I will try to boot from later this evening and see
if I can get it to work, if not, I am going to take it to the mom and pop pc
store down the street. I went to Best Buy and the Geek Squad and they wanted
to backup my data to DVD then strip and reinstall XP on it and they want more
than I want to spend on it. They wanted at least $ 300 do do that along with
the diagnostic on it. I think I can get it done cheaper than that. Thanks
for all your help.
 
N

Nog

JimSyndi said:
Howdy all. When I try to start my wifes laptop, it will not even power
on.
I know the battery is dead so I use the power supply and it still won't
start
up. Before this happened, I was getting an error that took me into the
utility screen with all the start modes on it, but when I tried to start
normal or last known good config, it would loop back to the same page. I
also made a boot disk and was able to boot it up and ran Scan Disk and it
found no errors on the hard drive. It worked for a few days, then it went
back to the same thing again. My virus definitions are up to date and I
had
no viruses. Any assistance would be greatly appreciated.

Take the battery completly out of the machine and leave it out. Then try it
again. A bad battery can prevent the unit from turning on.
 

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