Three different problems with outlook 2002

  • Thread starter Thread starter Big Daddy
  • Start date Start date
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Big Daddy

I would appreciate help if anyone had any ideas on these three
problems. I am a home user that sends/receives to an email server on
the internet using pop3 and smtp.

1. My internet connection is intermittant, and sometimes if the
connection has been down for a while, when it comes back online, I am
able to receive email just fine, but not send. The only way I can
make it send is to restart outlook. It's almost like the send
function doesn't believe that I'm back online.

2. When I start outlook, it usually appears for a moment and then
disappears as if the application has shut down. Then I start it
again, and it starts just fine. But I think that there's that the
first instance is actually still running, just not visible. Since I
restart outlook often (see problem #1), when I look in the task
manager, there might be five or more instances of outlook.exe running,
though I can only see one.

3. I have a contact that used to have the email address X but I have
changed the address to be Y. When I look at the address in my
contacts, I see it correctly as Y. But whenever I add the contact to
a distribution list, it still uses the old address X. I know it uses
the old one because when I view the distibution list, there's a two-
column list (the left column is the name and the right is the address)
and it shows the old address in the right column. When I send an
email to the distribution list, it sends it to the old address.

Thanks in advance,
John
 
If running processess shows one or more instance of outlook.exe running,
either it failed to start correctly, or shutdown completely
Initially use the office cd to repair OL, having ensured there is no outlook
running process
 
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